Chapter 7 Concepts

Question 1

How to maintain a professional profile

Answer 1

Appropriate photos
Don’t overshare personal information or let friends/family’s comments show
Only put activities on that you would be okay putting on your resume
Be careful to not let your interests be offensive
Don’t complain or rant

Question 2

Positives/pitfalls of permanent information

Answer 2

Enable electronic communication and can keep our files backed up

Have to be overly cautious of what you share

Question 3

Low cues environment

Answer 3

Lacks face-to-face social cues

Write well and meet formality expectations; finish work professionally and on time

Question 4

Writing an email

Answer 4

It can be sent to anyone; have a subject line and introduction; use titles; avoid slang; be careful with humor; be concise; use a conclusion; mention attached files

Question 5

Sending an email strategically

Answer 5

Use CC and BCC; think carefully before replying all; use a professional screen name

Question 6

Synchronous vs. Asynchronous

Answer 6

Synchronous: both parties have to be present for the conversation to happen (Skype, immediate text messaging/IMing, audio, online games)

Asynchronous: messages are stored for the receiver (email, bulletin boards, social networking, texting)

Question 7

How do synchronous and asynchronous forms of communication affect teams?

Answer 7

Know which ones to use during which process of the project; don’t want to be stuck waiting for people to respond