Chapter 3 Terms Flashcards
Cognitive restructuring
A therapeutic technique that helps people who are anxious reduce their fears by changing unrealistic beliefs to more realistic ones
Cognitive therapy
A type of therapy that helps alleviate people’s fears through directed conversation
Communication apprehension
The general predisposition to avoid situations that require communication
Conspicuousness
Feeling that you are an unwelcome focus of attention
Dispositional communication anxiety
The anxiety you feel about communicating in most situations; often called “trait-like”
Labeling
The act of interpreting a situation and treating the interpretation as real
Learned helplessness
“Learning” through experience that you can’t change a situation
Positive reinforcement
Reward for engaging in some activity. When an audience applauds you during a presentation, you are receiving positive reinforcement
Reframing
Recasting your interpretation of an event from a different perspective
Reticence
Shyness or communication apprehension
Rigid rules
Standards for behavior that people don’t alter even when the situation warrants
Situational anxiety
The normal anxiety people experience when they find themselves in a stressful situation
Shyness
The tendency of a person to avoid social interaction
Stage fright
The anxiety a person experiences when speaking in public
Systematic desensitization
A therapeutic technique to help anxious people reduce their fears by associating communication with relaxation
