Chapter 7 & 8 - Lesson 1

Question 1

What does this describe?

Apprehending by means of the senses or the mind, can be a very powerful and influential aspect of our lives.

Answer 1

Perception

Question 2

Factors in Pe__, Sit__, and Tar__

What are the three main areas of perception?

Answer 2

Factors in:

Perceiver, Situation, and Target

Question 3

Factors in the __.

What factor of perception is this?

Our attitudes, our experiences and motives to perceive situations or targets the way we do.

Answer 3

Factors in the Perceiver

Question 4

Factors in the __.

What factor of perception is this?

The characteristics of the situation’s setting.

Answer 4

Factors in the Situation.

Question 5

Factors in the __.

What factor of perception is this?

Taking into account size, shape, speed, motion, similarity and any other visual, audio or physical aspect of the target

Answer 5

Factors in the Target.

Question 6

___ Errors

What concept does this desribe?

Either knowingly or unknowingly tries to find shortcuts in making judgments of others. These shortcuts are rooted in his experiences and beliefs and at times are very hard to change.

Answer 6

Perceptual Errors

Question 7

Se__ Perception

What concept does this describe?

You are filtering what you see and hear to suit your own needs as it relates to how Bubba does his job.

Answer 7

Selective Perception

Question 8

Ha__ Effect

What shortcut of perception does this describe?

Taking an impression that might have been created for one situation or person and letting that influence your opinion in other situations or individuals.

Answer 8

Halo effect

Question 9

___ Tendency

What shortcut of perception does this describe?

You looked at the average results of your team but did not realize that meant that some did poorly and needed help, while others did very well and should be praised.

Answer 9

Central Tendency

Question 10

Rec__ Effects

What shortcut of perception does this describe?

You recalled only the most recent piece of information you received. You said to me that you remembered that the best. Well, that is what is meant by the recency effect. You remembered the last task I presented to you the best, as it was the last one - hence, it was more recent in your mind.

Answer 10

Recency Effects

Question 11

Con___ Effects

What shortcut of perception does this describe?

You were contrasting between the decision item (Carl) and reference item (Poindexter) to make a comparison decision.

Answer 11

Contrast Effetcs

Question 12

What shortcut of perception does this describe?

Most of us set general rules and ideas about groups of individuals based on our aggregate belief of the entire group and not the individual.

Answer 12

Stereotyping

Question 13

___ Theory

___ theory is how people interpret events and, in their minds, relate them to the way they think or behave.

Answer 13

Attribution Theory

Question 14

__ attributes - are saying that the behavior is being caused by something inside the person.

Answer 14

Internal Attributes

Question 15

__ attributes point to the cause of the behavior to be the situation, not the person.

Answer 15

External Attributes

Question 16

Con__

What determinent of attribution theory does this describe?

As it relates to attribution theory, we are trying to figure out if the person acting the way they are would act the same way given the exact same set of circumstances.

Answer 16

Consistency

Question 17

Dist___

What determinent of attribution theory does this describe?

Here we are trying to see if the person acts the same way in different types of situations. If the person does act the same way in different types of situations, we say ___ is low. Or, put in clearer terms, their actions are not ___ to a specific type of situation.

Answer 17

Distinctivness

Question 18

Cons__

What determinent of attribution theory does this describe?

When taking into account __, we are trying to determine if other people, put in the same situation, would act the same way. In reality, here we are seeing if others would act the same in the same situation.

Answer 18

Consensus

Question 19

Attr__ Bias

This is when individuals make an assumption about others without having all the data they need to be accurate.

Answer 19

Attributional Bias

Question 20

Se__ - Se__ Bias

What type of bias is this?

Where individuals attribute positive dealings to their own character and negative dealings to external factors

Answer 20

Self-Serving Bias

Question 21

Fund__ Attribution Error

What type of attribution error is this?

When an individual assigns blame or a cause of something to the person themselves and does not take into account external issues.

Answer 21

Fundamental Attribution Error

Question 22

Mono__ Time

___ time is very structured and deals with time precisely.

Answer 22

Monochronic Time

Question 23

Polychronic __

Cultures that follow __ time have a tendency to blend personal time and work time together.

Answer 23

Polychronic Time

Question 24

Po__ Distance

___ distance, which is the when those less powerful in a society accept and even expect that power is distributed unevenly.

Answer 24

Power Distance

Question 25

# For__ Power __ power: Power bestowed upon an individual due to their position within the organization

Answer 25

Formal Power

Question 26

# Inf__ Power ___ power: When an individual has a position of power over others, but it is not part of the hierarchical structure of the organization

Answer 26

Informal Power

Question 27

# Exp__ Power ___ power: Power bestowed upon an individual that has knowledge of an area that is expert in nature

Answer 27

Expert Power

Question 28

# Ge__ During the 1960s and 1970s, a gentleman by the name of ___ Hofstede conducted some groundbreaking research resulting in the concept of power distance.

Answer 28

Geert

Question 29

___ Context: This is a culture where issues are fully detailed and spelled out in communication. Messages are much more specific, and there is a great deal of focus and importance put on what is said. Examples of low-context cultures are Australia, Germany, England, the U.S., and Switzerland.

Answer 29

Low Context

Question 30

___ Context: This is a culture that makes a lot of assumptions about the commonality of communications, views, and knowledge. In this culture, there is more of a quiet understanding of what is going on and less is said about it, as in the end we should be just 'understood'. Examples of high-context cultures are Brazil, China, France, Greece, and Japan.

Answer 30

High Context

Question 31

# __ Leadership What leadership style does this describe? Sole interest in high production and efficiency

Answer 31

Classical Leadership

Question 32

# Beh__ Management Theory ___ Management theory relies on the notion that managers will better understand the human aspect to workers and treat employees as important assets to achieve goals.

Answer 32

Behavorial Management Theory

Question 33

# Beh__ ___ is defined as the way a person conducts themselves towards others.

Answer 33

Behavior

Question 34

__ is the internal process that directs enduring behavior.