Chapter 3 Flashcards

1
Q

___ is an individual’s capacity to master numerous tasks in a job.

A

Ability

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2
Q

This ability deals with mental capabilities such as excellent memory, verbal comprehension, reasoning, analyzing, and problem solving, which are all important elements of worker skill in companies.

A

Intellectual Ability

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3
Q

Strength, Stamina, Flexibility and Coordination, Psychomotor, and Sensory skills are examples of which kinds of skills?

A

Physical Abilities

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4
Q

What are the physical attributes of abilities?

  • Strength
  • ___
  • Flexibility and __
  • Psychomotor
  • Sensory
A
  1. Stamina
  2. Coordination
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5
Q

Self-__ is how an individual views who they are based on their habits, skills and temperament.

A

Concept

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6
Q

Self-___ is an attitude or view that an individual has about themselves.

A

Esteem

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7
Q

Self-Concept

__ are specific patterns of behavior that exist within an individual.

A

Traits

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8
Q

Self-Concept

This is where an individual grows to understand what skills, abilities and knowledge they have in an organizational environment

A

Competencies

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9
Q

Which are concepts and beliefs about their behavior.

A

Values

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10
Q

Traits, competencies and values are the three factors that are part of the self-___ theory.

A

Self-Concept

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11
Q

An individual’s __ can be determined by their actions and verbal expressions.

A

Values

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12
Q

What term refers to an individual’s attitudes about themselves that, in turn, can be molded via managerial or coworker feedback?

A

Self-Esteem

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13
Q

How could you examine someone’s self-concept?

A

By identifying and evaluating his or her traits, competencies, and values

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14
Q

Self-___ is the self-confidence in one’s ability to accomplish and succeed in organizational tasks.

A

Efficacy

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15
Q

Self-___ is the ability to base one’s behavior on other people’s cues and actions.

A

Self-Monitoring

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16
Q

This means that employees are inspired and motivated by watching other coworkers succeed?

A

Vicarious Experience

17
Q

This is where employees are told that they have the skills and talent to complete tasks.

A

Verbal persuasion

18
Q

What are the sources of self-efficacy?

  1. Verbal __
  2. Emotional __
  3. Vicarious __
  4. Past __
A
  1. Verbal Persuasion
  2. Emotional Cues
  3. Vicarious Persuasion
  4. Past performance