Chapter 4 Flashcards

1
Q

business level strategies

A

actions firms take to gain competitive advantage

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2
Q

corporate level strategies

A

actions firms take to gain competitive advantages by operating in multiple markets or industries simultaneously

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3
Q

generic business strategies

A

business and corporate level strategies

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4
Q

cost leadership business strategy

A

a firm that chooses this focuses on gaining advantages by reducing its costs to below those of all its competitors

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5
Q

economies of scale

A

when the increase in firm size(volumes of production) is associates with lower costs(measured in terms of average costs per unit in production)

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6
Q

diseconomies of scale

A

when you have passed the optimal point of production and costs increase

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7
Q

process manufacturing

A

chemical, oil refining, paper, etc. facilities

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8
Q

employee specialization

A

when employees become skilled in one area of production

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9
Q

sources of diseconomies of scale

A

physical limits to efficient size
managerial diseconomies
worker de-motivation
distance to markets and suppliers

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10
Q

learning curve

A

where costs decrease because employees are more skilled at what they do

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11
Q

productive inputs

A

any supplies used by a firm in conducting its business activities, ex: labor, capital, land, and raw materials

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12
Q

technological hardware

A

the machines and robots

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13
Q

technological software

A

the quality of relations between labor and management, an organization’s culture, and the quality of managerial controls

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14
Q

policy choices

A

choices about the kinds of products and services they will sell

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15
Q

functional organization structure

A

structure used to implement all business level strategies

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16
Q

U-form structure

A

when the company is lead by a CEO

17
Q

matrix structures

A

where on e employee reports to two or more people, are usually avoided

18
Q

CEO responsibilities

A

formulate the strategy of the firm and

coordinate the activities of the functional specialist in the firm to facilitate the implementation of the strategy