Chapter 12: Informal And Formal Groups Flashcards
Group dynamics
The social process by which people interact face-to-face in small groups
Formal groups
These groups are established by the organization and have a public identity and go to achieve
Informal groups
These groups emerge on the base common interests, proximity, and friendships
Informal organization
A network of personal and social relations not established required by the formal organization Verizon spontaneously is people associate with each other
Informal leader
Employee with the largest amount of status in the informal organization usually becomes the informal leader
Norms
Norms are informal standards of behavior
Cohesiveness
Cohesiveness is indicated by how strong the employees stick together, rely on each other, and desire to remain members of the group
Reference group
A reference group is the group whose norms other people accept as their own
Network charts
A diagram used checking better understanding of an information system using a visual portrait of it
Committee
A specific type of group in which members who have been delegated the authority to handle the problem at hand meet one of more times to address and resolve it
Surface agenda
Hey surface agenda is the official task of the group
Hidden agenda
These are the members private emotions and motives which they have brought with them but keep hidden.
Task leader
The task leaders job is to help the group accomplish its object and stay on target.
Social leader
Social leaders Restore and maintain group relationships very nice and contributions, reconciling disagreements, and playing a supportive role to help the group develop
Brainstorming
A popular method for encouraging creative thinking and groups of about eight people.
Deferred judgement
Deferred judgement states that all ideas, even unusual and impractical ones, are encouraged without criticism or evaluation
Electronic brainstorming
Brainstorming done over long distances using devices such as computers to share information or ideas.
Nominal group
These groups exist in name only, with numbers having minimal interaction prior to producing a decision
Delphi decision groups
A panel of relevant people is chosen to address an issue. Members are select because they’re experts or have relevant information to share and the time available to do so
Dialectic decision method
This process begins with a clear statement of a problem to be solved afterwards two or more peeling the proposals are generated. Then the entire group message decision based on the competing presentations.
Group decision support system
Systems used computers, decision models, and technological Acacian barriers, structure decision process, and discussion. Example is an electronic board from featuring is a display of each other’s ideas on a large screen
Social facilitation
When group members often try harder to contribute on a task just because other people are around
Conformity
In which group members are allergic the perceived expectations and norms of the majority and they conscious or unconscious efforts to adopt them
Consensus
Often interpreted to mean that the group engage in widespread which results in a shared level of understanding
