Chapter 12: Informal And Formal Groups

Question 1

Group dynamics

Answer 1

The social process by which people interact face-to-face in small groups

Question 2

Formal groups

Answer 2

These groups are established by the organization and have a public identity and go to achieve

Question 3

Informal groups

Answer 3

These groups emerge on the base common interests, proximity, and friendships

Question 4

Informal organization

Answer 4

A network of personal and social relations not established required by the formal organization Verizon spontaneously is people associate with each other

Question 5

Informal leader

Answer 5

Employee with the largest amount of status in the informal organization usually becomes the informal leader

Question 6

Norms

Answer 6

Norms are informal standards of behavior

Question 7

Cohesiveness

Answer 7

Cohesiveness is indicated by how strong the employees stick together, rely on each other, and desire to remain members of the group

Question 8

Reference group

Answer 8

A reference group is the group whose norms other people accept as their own

Question 9

Network charts

Answer 9

A diagram used checking better understanding of an information system using a visual portrait of it

Question 10

Committee

Answer 10

A specific type of group in which members who have been delegated the authority to handle the problem at hand meet one of more times to address and resolve it

Question 11

Surface agenda

Answer 11

Hey surface agenda is the official task of the group

Question 12

Hidden agenda

Answer 12

These are the members private emotions and motives which they have brought with them but keep hidden.

Question 13

Task leader

Answer 13

The task leaders job is to help the group accomplish its object and stay on target.

Question 14

Social leader

Answer 14

Social leaders Restore and maintain group relationships very nice and contributions, reconciling disagreements, and playing a supportive role to help the group develop

Question 15

Brainstorming

Answer 15

A popular method for encouraging creative thinking and groups of about eight people.

Question 16

Deferred judgement

Answer 16

Deferred judgement states that all ideas, even unusual and impractical ones, are encouraged without criticism or evaluation

Question 17

Electronic brainstorming

Answer 17

Brainstorming done over long distances using devices such as computers to share information or ideas.

Question 18

Nominal group

Answer 18

These groups exist in name only, with numbers having minimal interaction prior to producing a decision

Question 19

Delphi decision groups

Answer 19

A panel of relevant people is chosen to address an issue. Members are select because they’re experts or have relevant information to share and the time available to do so

Question 20

Dialectic decision method

Answer 20

This process begins with a clear statement of a problem to be solved afterwards two or more peeling the proposals are generated. Then the entire group message decision based on the competing presentations.

Question 21

Group decision support system

Answer 21

Systems used computers, decision models, and technological Acacian barriers, structure decision process, and discussion. Example is an electronic board from featuring is a display of each other’s ideas on a large screen

Question 22

Social facilitation

Answer 22

When group members often try harder to contribute on a task just because other people are around

Question 23

Conformity

Answer 23

In which group members are allergic the perceived expectations and norms of the majority and they conscious or unconscious efforts to adopt them

Question 24

Consensus

Answer 24

Often interpreted to mean that the group engage in widespread which results in a shared level of understanding

Question 25

Facilitation

Answer 25

The process of helping a group attain resounding success, maximize its efficient use of time, and feel satisfied with its efforts

Question 26

Processing

Answer 26

Processing involves setting aside several months of the end of the meeting to examine what went well, poorly, and how the group’s behavior could be improved in future sessions

Question 27

Groupthink

Answer 27

This occurs when a group values solidarity so much that it feels quickly evaluate its own decisions and assumptions

Question 28

Devils advocate

Answer 28

This person it’s is expected to question the ideas of others, probe for supporting facts, and challenge the logic

Question 29

Polarization

Answer 29

With polarization individuals bring to the group are strong pre-depositions either positive or negative towards the topic

Question 30

Risky shift

Answer 30

A risky shift is the tendency that group members or more willing to take chances with organizational resources as a group than they would if they were acting individually

Question 31

Escalating commitment

Answer 31

Escalating commitment is when a group continues to invest more and more into a project even if the project has rational evidence that it will result in failure

Question 32

Social loafers

Answer 32

Please individuals use any excuse to shirk responsibility is in justification such as “why should I bother with this problem? I didn’t support it in the meeting”