Chapter 1 - The dynamics Of people And orginazations Flashcards
Organizational behavior
Organizational behavior is the systematic study and careful application of knowledge about how people, as individuals and as groups, act within organizations.
Goals of organizational behavior
The four goals of organizational behavior or to describe, to understand, predicting, and control.
Describe (Goal)
Achieving the goal of describing allows managers to communicate about human behavior at work using a common language
Understand (Goal)
Achieving the goal of understanding allows managers understand why people behave as they do and the underlying reasons behind those actions.
Predicting (Goal)
Achieving predicting allows managers to predict future employee behavior. Ideally this allows the capacity predict which employees may be dedicated or productive and which might be absent or tardy.
Control (Goal)
Achieving control allows a manager to oversee and maximize the results of themselves and their employees.
Forces
A set of four forces affect the nature of organizations today. These forces are people, structure, technology, and environment.
Structure (Force)
Structure is the way in which the different jobs required to accomplish in organizations activities are related and organized.
Technology (Force)
Technology provides resources with which people working to fix the tasks they perform. There is great benefit of technology as it allows people to do more and better work, but also changes the way in which work can be done.
Diversity
Employees bring a wide array of educational backgrounds, talents, and perspectives to their jobs
People (Force)
People make up the internal social system of the organization. That system consist of individuals and groups, and large groups as well as small ones.
Environment (Force)
Environments can be internal or external. Environment can include the government, the family, and other organizations.
Theories
Theories offer exclamation of how and why people think, feel, and act as they do. They also identify important variables and link them to form propositions that can be tested through research.
Research
Research is the process of gathering interpreting relevant evidence that leave a support or change a theory
Practice
Practice is the conscientious application of conceptual models and research in order to improve performance at work.
Evidence based management
Evidence based management ask managers to set aside some the things they think they know parentheses conventional wisdom parentheses and become totally committed to collection of facts to implement.
Desire for involvement
Many employees today are actively seeking opportunities at work to become involved in relevant decisions. This can be achieved through employee empowerment
Value of the person
Will deserve to be treated differently from other factors of production (land, capital, technology)
Social systems
Because organizations have social systems they are governed by social laws as well as psychological lots. People’s behavior is influenced by their group as well as their individual drive. Two types of social systems exist side-by-side in organizations, one is formal, and the other is informal
Mutual interest
Organizations a people and people need organizations and are formed to maintain on the basis of some of mutuality of interest. Managers need employees to help them reach objectives, people need organizations to reach their objectives
Ethics
If an organizations goals and actions are ethical it’s more likely that the individual, organization, and social objectives will be met. People find more satisfaction work with those cooperation and teamwork.
Human Resources Approach
Supportive Approach
This approach is concerned with the growth and development people towards Harlem competency, creativity, and fulfillment. It assumes expensive capabilities and opportunities for people will be directly to improvements and operating effectiveness and work satisfaction.
Contingency approach
Contingency approach believes that different situations require different behavioral practices for greatest effectiveness.
Results oriented approach
And a results oriented approach the dominant goal is to be as productive and efficient as possible