Ch1: The Exceptional Manager-What you do and How You do it Flashcards
organization defined
a group opf ppl who work together for some specific purpose
management defined (3list)
1- the pursuit of organizational goals efficiently and effectively
2-integrating the work of the ppl
3-planning, organizing, leading, and controlling
rewards of studying mgmt
You will understand
-how to deal with organizations from the outside
-You will understand how to relate to your supervisors
-How to interact w coworkers
- How to manage yourself in the workplace
-Might make more money
Rewards of Practicing Management
You and employees can experience a sense of accomplishment
You can stretch your abilities and magnify your range
You can build a catalog of successful products or services
You can become a mentor and help others
the 4 functions of management
planning, organizing, leading, and controlling
planning function
you set goals and decide how to achieve them
organizing function
you arrange tasks, people and other resources to accomplish the work
leading function
you motivate, direct, and influence ppl to work hard to achieve the orgs. Goals
controlling
you monitor performance, compare it w goals, and take corrective action as needed
levels of management
-top
-middle
-first line
-team leaders
-non mangerial
areas of management
-r&d
-marketing
-fnan
-production
-hr
top manager function
make long term decisions abt overall direction of the org and establish the objective, policies, and strategies for it
middle mnger funct
implement the policies of the top managers supervise/coordinate the activities of the first-line managers
First-line: mnger funct
make short term operating decisions, directing the daily tasks of non managerial personnel
Team leader:
responsible for facilitating team activities toward achieving key results
functional vs general managers
fucntional- responsiible for 1 org activity
general- responsible for many activies
3 types of orgs
for profit, non profut, mutally beneficial
3 managerial roles
-interoersonal
-informational
-decisional rules
interpersonal role
when mngers interact w ppl inside and outside their work units
informational roles
recieve and communicate information
decisional roles
use infor to make decisons to solve problems or take advtge of opportunities
skills expetional managers need
-technical skills
-conceptual skills
-soft skills
7 challanges to being an expetional manager
managing forrrr…
-comp adv
-IT
-diversity
-globalization
-ethical standards
-sustainability
-happiness and meaningfullness
the most valued traits in managers
-ability to motivate and enage others
-high energy
-ability to communicate
-work experieince outside us
conceptutal, technical, and soft skills most important which type of mngers
conceptual=top
techinical=lower positions
soft=all