Ch1: The Exceptional Manager-What you do and How You do it Flashcards

1
Q

organization defined

A

a group opf ppl who work together for some specific purpose

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2
Q

management defined (3list)

A

1- the pursuit of organizational goals efficiently and effectively

2-integrating the work of the ppl

3-planning, organizing, leading, and controlling

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3
Q

rewards of studying mgmt

A

You will understand
-how to deal with organizations from the outside

-You will understand how to relate to your supervisors

-How to interact w coworkers

  • How to manage yourself in the workplace

-Might make more money

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4
Q

Rewards of Practicing Management

A

You and employees can experience a sense of accomplishment

You can stretch your abilities and magnify your range

You can build a catalog of successful products or services

You can become a mentor and help others

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5
Q

the 4 functions of management

A

planning, organizing, leading, and controlling

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6
Q

planning function

A

you set goals and decide how to achieve them

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7
Q

organizing function

A

you arrange tasks, people and other resources to accomplish the work

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8
Q

leading function

A

you motivate, direct, and influence ppl to work hard to achieve the orgs. Goals

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9
Q

controlling

A

you monitor performance, compare it w goals, and take corrective action as needed

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10
Q

levels of management

A

-top
-middle
-first line
-team leaders
-non mangerial

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11
Q

areas of management

A

-r&d
-marketing
-fnan
-production
-hr

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12
Q

top manager function

A

make long term decisions abt overall direction of the org and establish the objective, policies, and strategies for it

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13
Q

middle mnger funct

A

implement the policies of the top managers supervise/coordinate the activities of the first-line managers

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14
Q

First-line: mnger funct

A

make short term operating decisions, directing the daily tasks of non managerial personnel

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15
Q

Team leader:

A

responsible for facilitating team activities toward achieving key results

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16
Q

functional vs general managers

A

fucntional- responsiible for 1 org activity

general- responsible for many activies

17
Q

3 types of orgs

A

for profit, non profut, mutally beneficial

18
Q

3 managerial roles

A

-interoersonal
-informational
-decisional rules

19
Q

interpersonal role

A

when mngers interact w ppl inside and outside their work units

20
Q

informational roles

A

recieve and communicate information

21
Q

decisional roles

A

use infor to make decisons to solve problems or take advtge of opportunities

22
Q

skills expetional managers need

A

-technical skills
-conceptual skills
-soft skills

23
Q

7 challanges to being an expetional manager

A

managing forrrr…
-comp adv
-IT
-diversity
-globalization
-ethical standards
-sustainability
-happiness and meaningfullness

24
Q

the most valued traits in managers

A

-ability to motivate and enage others
-high energy
-ability to communicate
-work experieince outside us

25
Q

conceptutal, technical, and soft skills most important which type of mngers

A

conceptual=top
techinical=lower positions
soft=all