ch 14 POWER INFLUENCE, & LEADERSHIP Flashcards
leadership
ability to influence employees to purse org goals
leadership coaching
enhancing a persons abilities and skills to lead
managerial leadership
process of influencing others to understand and agree what needs to be done to achieve shared goals
being a manager means
-planning, org, controlling, leading
-managing resources
being a leader means
-inspiring
-visonary
-managing people
5 sources of power
legitimate
reward
coercive
expert
referent
legitimate power
comes from managers formal positions
reward power
results from managers authority to reward their employees
coercive power
results from managers authority to punish their employees
expert power
Results from one’s specialized info or expertise
referent power
Derived from one’s personal attraction (strong, visionary leadership).
soft influence tactics
-integration, consulation, personal appeals
hard tactics
exchange tactics, pressure, coalition
4 basic skills for leaders
cognitive abilities
interpersonal skills
business skills
conceptual skills
task oriented
ensure ppl, equip, and other resources are used in an efficent way
-initiating structure leadership
-transactional leadership
-initiating structure leadership
defines what
employees should be doing to maximize output.
transactional leadership
clarifies employees’ roles and task
requirements and provides rewards and punishments
relationship oriented
concerned with leader’s interactions with the
employees
4 types
-consideration
empowering
ethical
servant
consideration
Leader behavior that is concerned with group members’ needs and desires
empowering
Indicates how much a leader makes other people feel like they have psychological power.
Psychological empowerment
Employees’ belief that they have control over their work
ethical leadership
appropriate behavior that focuses on being a
moral role model
passive leadership
leadership behavior
characterized by a lack of
leadership skills. (laisezz faire)
contingency leadership style (fiedler)
determing if a leader’s style is (1) task-oriented or (2) relationship-oriented
uses the least preferred coworker (LPC) scale, in which workers rank
the coworker they least enjoyed working with
the higher the score the more task oriented