CalFresh-Chapter 2 Flashcards
Who may apply?
Head of household
Responsible household member
Authorized Representative (AR)
ANYONE can apply
How can a person apply for CalFresh?
Download application from SanDiego.gov
Apply at GetFresh.org
Call 2-1-1
Submit application in person at any Family Resource Center (FRC)
Fax
What types of applications can be used to apply for CalFresh?
CF 285:CF application only
SAWS2PLUS: application for ALL programs
MYBCW: online application for ALL programs
SAWS1: application for all programs
DF285 is obsolete but it happens, we accept
Do all households need to be interviewed by HSS prior to initial and recertification?
YES
How can interviews be conducted?
In person,phone or WebEx interview
What if applicant misses interview?
A Notice of Missed Interview (NOMI) is required to be sent and notes placed in case comments
How many times must an HSS attempt to contact applicant for interview
3 attempted times in 5 minute intervals.
What are HSS required to do with application?
HSS to review application and follow up with applicant with any questions that need to be clarified
/answered.
When applicant needs to provide additional information/documents, what form is sent to them requesting additional information?
CW2200
Are HSS staff required to assist applicants in acquiring verification information when possible?
Yes.
What programs do HSS use to assist applicants in verifying information?
IEVS, MEDS, PVS, WN,etc
How many days do you give applicants to supply verification in CW2200 form?
10 days. If not received, put notes in case comments
What is CalFresh Expedited Services?
To see if qualified households qualify for quick funding. (Does NOT mean additional funds)
What applications are screened for Expedited Services?
ALL applications must be screened
How many days must ES be screened?
3 days
How soon should CF be approved
As soon as possible
How many days from received application MUST be approved or denied
30 days
Can you deny CF before 30 days?
No
When is the beginning date of aid?
Funds prorated from date of received application.
If application received before 15th of month, how are funds processed?
Funds prorated for THAT month.
What if application is received after the 15th of the month, how are funds paid?
That month’s funds prorated and next months funds also funded. Notify customer of how funds are given.
Why are applications denied?
Households do not meet eligibility requirements
Household refuses to cooperate application process
Household withdraws application
If an application is denied, how is applicant notified?
A Notice of Action is sent (NOA)
Can an applicant come in with all pending verifications after 30 days?
Yes, it is called a RESTORATION PERIOD
When does RESTORATION PERIOD start?
It starts with the new DATE that all pending verifications are turned in
What happens if SECOND 30th day passes?
Customer will have to reapply if person does not follow through
Who is responsible to provide required verifications for CF?
Household is responsible but HSS to assist where they can to find information through IEVS, MEDS, etc.
Can customers withdraw application?
They can only withdraw PRIOR to the determination of eligibility.
Can applicants withdraw after eligibility has been determined?
No
What is Inter-County Transfer?
It is where a household moves from one County (Sending County) to another County (Receiving County)within California
What is the minimum information needed on a CalFresh application?
Name
Address
Signature
Is US citizenship verification required to apply for CalFresh?
NO, unless questionable