Business case Flashcards

1
Q

What is the purpose of the Business Case?

A

To establish mechanisms for judging whether the project is and remains desirable, viable, and achievable, supporting decisions on investments.

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2
Q

Why do organizations undertake projects?

A

To realize measurable improvements (benefits), including meeting regulatory requirements, which could have a measurable cost if not achieved.

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3
Q

Examples of output, outcome, and benefits.

A

Output: New sales system. Outcome: Sales orders processed more quickly and accurately. Benefits: 10% cost reduction, 15% increase in sales orders, 10% annual revenue increase.

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4
Q

What should the business justification confirm in a project?

A

That the project is desirable (balance of costs, benefits, risks), viable (capable of producing outputs), and achievable (likelihood of achieving the anticipated outcomes and resulting benefits).

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5
Q

Who is responsible for specifying and realizing benefits?

A

The Senior User specifies benefits; the Executive ensures these benefits provide value for money, align with business objectives, and are achievable.

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6
Q

What is the principle of continued business justification?

A

The business justification must be regularly reviewed and updated. If it loses validity, the Executive must decide whether to stop or change the project, after a review by the project board.

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7
Q

What is the relationship between output, outcome, and benefits?

A

Project outputs lead to business changes (outcomes) that enable the realization of the benefits outlined in the business case. They can also produce side-effects and consequences.

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8
Q

What are the minimum requirements for the Business Case?

A

To create and maintain a business justification (usually a business case), review and update the justification in response to decisions and events, define management actions to achieve the project’s outcomes and confirm benefits, and define roles and responsibilities for the business case and benefits management.

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9
Q

What are the two products required by PRINCE2 for the Business Case theme?

A

The Business Case (providing costs, benefits, expected dis-benefits, risks, and timescales) and the Benefits Management Approach (defining management actions to ensure the project’s outcomes are achieved and benefits confirmed).

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10
Q

When is the Business Case developed?

A

At the beginning of the project. It is reviewed and updated throughout the project’s life cycle and formally verified by the project board at key decision points.

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11
Q

What are the key phases of the Business Case?

A

Develop (getting the right information), Verify (assessing if the project is still worthwhile), Maintain (updating the business justification with actual and forecast costs and benefits), Confirm (assessing if the anticipated benefits have been or will be realized).

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12
Q

How is the Business Case used in assessing the impact of risks, issues, and changes?

A

The Business Case is central to any impact assessment by asking: “How will this risk, issue, or change affect the viability of the business case and the business objectives and benefits being sought?”

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13
Q

Who is responsible for producing and approving the business justification?

A

The Executive is accountable for ensuring that the business justification is produced and approved. This responsibility can be delegated (for example, to the project manager).

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14
Q

How is the business justification developed?

A

It can be developed by the designated individual, ensuring they possess necessary business skills. If the project is part of a program, it may be provided with the project brief.

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15
Q

How is the initial version of the business justification created?

A

Derived from the project mandate as part of the starting-up a project process, typically documented in a formal business case. It must be approved by the project board to initiate the project.

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16
Q

What happens to the business justification during the progression of the project?

A

The initial version requires further development and refinement as the project progresses and a better understanding of costs, timescales, products, and risks is gained.

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17
Q

What is the “detailed business case”?

A

It is a more in-depth and complete version of the initial business justification, developed during the initiating a project process. This document provides detailed analyses of costs, timescales, products, and risks, and is continuously refined and updated during the project management stages.

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18
Q

What should the business justification for a project include?

A

Not only the costs of developing the products but also any changes to operational costs post-project. Most organizations have policies on how these costs should be accounted for in business justifications.

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19
Q

When should the business justification be reviewed and verified?

A

At the end of the starting up a project process by the project board, at the end of the initiating a project process, as part of any impact assessment of new or revised issues or risks, and in tandem with an exception plan.

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20
Q

How is the business justification managed during the project management stages?

A

It is reviewed at the end of each management stage by the project manager and the project board, to update costs, timescales, risks, and benefits, and to authorize the next management stage and the continuation of the project.

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21
Q

What is the role of the business justification in the final management stage?

A

During the final management stage, the project manager assesses the project’s performance against its requirements and the likelihood that the outcomes will provide the expected benefits.

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22
Q

How are benefits reviews conducted?

A

Benefit reviews may be conducted by corporate, program management, or the customer, to determine the success of the project outcomes in realizing their benefits.

23
Q

What is the Executive’s responsibility in the context of business justification?

A

To assure the project’s stakeholders that the project remains desirable, viable, and achievable at all times.

24
Q

How are outputs, outcomes, and benefits linked in a project?

A

Projects deliver outputs, which lead to outcomes in the business, providing benefits to the organization. The outputs must be actually used and used as intended to achieve these outcomes and benefits.

25
Q

What are some common obstacles to realizing benefits?

A

Includes the underutilization of project products, organizational changes not fully implemented, and IT systems not fully used, along with lack of commitment or support for the changes introduced by the project.

26
Q

Why is proactive management of benefits important?

A

Benefits are seldom realized unless they are proactively managed during the project’s life, even if the outcomes and benefits realization are not within the project’s scope.

27
Q

What is the role of the senior user in benefit realization?

A

The senior user is responsible for specifying the project’s benefits and also for confirming that the forecast benefits are realized. This may involve a commitment beyond the life of the project as many benefits may not be realized until after the project has closed.

28
Q

What is the benefits management approach?

A

Defines the management actions that will be put in place to ensure that the project’s outcomes are achieved and to confirm that the project’s benefits are realized. It is first created by the project manager in the initiation stage and approved by the project board.

29
Q

How are benefits reviews managed during and after the project?

A

Any benefits measurable during the project should be confirmed by the senior user for formal reporting. The benefits management approach should include mid-project benefits reviews and post-project benefits reviews will involve holding the senior user(s) to account.

30
Q

Who is responsible for benefits reviews?

A

By default, the executive is responsible for ensuring benefits reviews are planned and executed. However, the responsibility may transfer to corporate, program management, or the customer as the project closes.

31
Q

What are the responsibilities of Corporate, Programme Management, or the Customer in the business case?

A

To provide the project mandate and define business case development standards. Ensure the realization of post-project benefits.

32
Q

What are the main responsibilities of the Executive?

A

Responsible for the business case for the entire duration of the project and for the benefits management approach.

33
Q

What are the Senior User’s responsibilities in the business case?

A

To specify the expected benefits from the project and ensure that the project’s products generate these benefits..

34
Q

What is the Senior Supplier’s responsibility in the business case?

A

To confirm that the products can be delivered within the projected costs and are feasible.

35
Q

What are the Project Manager’s responsibilities in the business case?

A

To develop the business case, manage the benefits approach, assess the impact of risks and issues on the business case, and update the business case and the benefits approach.

36
Q

What are the responsibilities of Project Assurance in the business case?

A

To verify and monitor the business case, ensure the project aligns with corporate strategies, and monitor the project’s finances.

37
Q

What is the role of Project Support in the business case?

A

To ensure that the business case and the benefits management approach are under change control and advise on any proposed or actual changes.

38
Q

In what forms can a business justification present itself?

A

It can vary in structure, content, and format depending on the organization’s maturity, the type of project, and the delivery approach. It may be part of annual business plans or presented in different formats like slide decks.

39
Q

How is the business case managed in organizations with mature project management?

A

The structure, content, and format of the business case are usually mandated at a corporate level and aligned with the preferences of the governance body. Even simple projects need some form of explicit business justification.

40
Q

Why is the use of products important in a PRINCE2 project rather than just their delivery?

A

The benefits that justify the project’s business case are realized through the use of the products produced by the project, not just their delivery. It’s crucial to identify and make visible the link from the project’s outputs to outcomes and benefits to ensure the original purpose of the project is not lost and benefits are effectively realized.

41
Q

What is a common problem in projects from an investment perspective?

A

Projects can succeed from a delivery standpoint but fail from an investment standpoint if benefits are not realized. It’s important for project teams to focus not only on creating products but also on achieving outcomes and benefits.

42
Q

What is the difference between the business cases of customers and suppliers?

A

The customer’s business case focuses on the project’s feasibility and risk acceptability, while the supplier’s business case focuses on the profitability and benefits of working on the customer’s project.

43
Q

How is the business case of a project managed within a programme?

A

The project’s business case is typically aggregated into the overall programme’s business case. It might
include budget, timelines, a list of benefits, and the project’s contribution to the programme outcomes. The justification of the project’s business case should be in the programme’s business case.

44
Q

Who defines and manages benefits in a project within a programme?

A

Benefits are usually defined, tracked, and managed by the programme management team, and the project’s benefits management approach may be part of the programme’s benefit realization plan.

45
Q

What considerations are important for the business case in a project using an agile approach?

A

An agile approach may require more emphasis on tolerances around benefits related to priorities, timelines, and the scope delivered in the product. Understanding how incremental product delivery impacts project viability and early benefit realization is important.

46
Q

How should a business case be developed in high uncertainty contexts?

A

In high uncertainty contexts, the business case should be developed quickly, and assumptions tested equally quickly, to assess impact on project viability and benefit realization.

47
Q

What is the analysis of whole-life costs?

A

Assessment of the total cost of implementation, transition, operation, and maintenance of a project.

48
Q

What does ‘Net Benefits’ mean?

A

Analysis of the total value of benefits minus the costs of implementation, transition, and operation, calculated over a defined period.

49
Q

What is Return on Investment (ROI)?

A

Profits or savings resulting from investments expressed as a percentage of the initial investment.

50
Q

What is meant by ‘Payback Period’?

A

Calculation of the time period required for the ROI to repay the sum of the original investment.

51
Q

What is Discounted Cash Flow?

A

A method to express future benefits based on the current value of money, sometimes including risk adjustments.

52
Q

What does Net Present Value represent?

A

What does Net Present Value represent

53
Q

What does Sensitivity Analysis involve?

A

Evaluation of the impact of variations in input factors on the project outcome to determine the robustness of the business case.