6/27/20+ Examples of Positive Behavioral Requests Flashcards

1
Q

Have double work responsibilities with two different organizations.

A

Ask individual in one organization with less urgent work responsibilities if willing to take on your work.

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2
Q

Individual makes an unclear statement.

A

“Could you elaborate further?”
“Could you give me an example?”
“Could you illustrate what you mean?”
p. 12 “The Miniature Guide to Critical Thinking and Tools” https://www.criticalthinking.org/files/Concepts_Tools.pdf

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3
Q

Individual makes an inaccurate statement.

A

“How could we check on that?”
“How could we find out if that is true?”
“How could we verify or test that?”
p. 12 “The Miniature Guide to Critical Thinking and Tools” https://www.criticalthinking.org/files/Concepts_Tools.pdf

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4
Q

Individual makes an imprecise statement.

A

“Could you be more specific?”
“Could you give me more details?”
“Could you be more exact?”
p. 12 “The Miniature Guide to Critical Thinking and Tools” https://www.criticalthinking.org/files/Concepts_Tools.pdf

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5
Q

Individual makes an irrelevant statement.

A

“How does that relate to the problem?”
“How does that bear on the question?”
“How does that help us with the issue”
p. 12 “The Miniature Guide to Critical Thinking and Tools” https://www.criticalthinking.org/files/Concepts_Tools.pdf

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6
Q

Individual makes a superficial statement.

A

“What factors make this a difficult problem?”
“What are some of the complexities of this question?”
“What are some of the difficulties we need to deal with?”
p. 12 “The Miniature Guide to Critical Thinking and Tools” https://www.criticalthinking.org/files/Concepts_Tools.pdf

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7
Q

Individual makes a narrow-minded statement.

A

“Do we need to look at this from another perspective?”
“Do we need to consider another point of view?”
“Do we need to look at this in other ways?”
p. 12 “The Miniature Guide to Critical Thinking and Tools” https://www.criticalthinking.org/files/Concepts_Tools.pdf

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8
Q

Individual makes an illogical statement.

A

“Does all this make sense together?”
“Do we need to consider another point of view?”
“Does what you say follow from the evidence?”
p. 12 “The Miniature Guide to Critical Thinking and Tools” https://www.criticalthinking.org/files/Concepts_Tools.pdf

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9
Q

Individual makes an insignificant statement.

A

“Is this the most important problem to consider?”
“Is this the central idea to focus on?”
“Which of these facts is most important?”
p. 12 “The Miniature Guide to Critical Thinking and Tools” https://www.criticalthinking.org/files/Concepts_Tools.pdf

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10
Q

Individual makes an unfair statement.

A

“Do I have any vested interests?”
“Am I sympathetically representing the viewpoints of others?”
p. 12 “The Miniature Guide to Critical Thinking and Tools” https://www.criticalthinking.org/files/Concepts_Tools.pdf

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11
Q

Individual explains everyday science without God.

A

What do you think are the benefits to understanding everyday science with God? According to the science at https://www.mja.com.au/journal/2007/186/10/spirituality-religion-and-health-evidence-and-research-directions, spiritual exercise improves health benefits through understanding how to develop exercise that strengthens the mind’s ability to control matter.

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12
Q

Individual wants to know how to nutritionally boost body systems involving breathing?

A

Fiber, fats and oils (involving B complex, inositol, C, D, E, K, calcium, sodium, phosphorus, potassium, sulfur, copper, iron, manganese, chromium, potassium, manganese, selenium and iodine) can nutritionally boost body systems involving breathing.

p. 6 with pp. 302-303 “How to Be Your Own Nutritionist”
https: //www.abebooks.co.uk/9780380703180/Own-Nutritionist-Berger-Stuart-M-0380703181/plp

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13
Q

Individual complains about laziness.

A

I’m sorry that you feel I am not doing enough even though my not doing enough is unintentional. I am happy to improve. Do you have time to share ideas with the science of improvement or would you rather me improve with the science myself?

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14
Q

Individual wants to know how to nutritionally boost body systems involving the brain.

A

Fats and proteins (involving beta carotene/A, B complex, Inositol, C, E, calcium, magnesium, phosphorus, potassium, iron, manganese, selenium and iodine).

pp. 6-1 with pp. 302-318 “How to Be Your Own Nutritionist”
https: //www.abebooks.co.uk/9780380703180/Own-Nutritionist-Berger-Stuart-M-0380703181/plp

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15
Q

“Recently you met a new man at a ski resort. He volunteered to drive you back home and en route you stopped for dinner. When the check came he discovered he had little cash and no credit card. You volunteered to lend him the money and forked over $25. That was a month ago and you haven’t heard from him since. You want your money back.”

“How to Be an Assertive (Not Aggressive) Woman: in life, in love, and on the job” https://www.goodreads.com/book/show/180443.How_to_Be_an_Assertive_Not_Aggressive_Woman

A

“You call and explain, ‘I’m calling about the money situation. Perhaps you’ve forgotten the $25 you owe me. Can you send me a check for it?’ And if he says, ‘ I don’t have it now,’ you counter with, ‘What do you think we should do about it? I need the money.’
“How to Be an Assertive (Not Aggressive) Woman: in life, in love, and on the job” https://www.goodreads.com/book/show/180443.How_to_Be_an_Assertive_Not_Aggressive_Woman

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16
Q

Individual feels very upset and shares does not feel well.

A

Encourage sharing with asking open-ended questions: what happened? Explain current situation. How help? What need?
Offer water or snack and safe location to listen for priorities, ask if want to share about recovery. Offer to help with information and opportunities for support that includes disaster counseling. Ask about experience, help to understand, plans/goals. Affirm trust and empathy with thanking for sharing, acknowledge best could do with resourcefulness, encourage taking time to collect thoughts and confirm understanding of needs.
Recovery Fundamentals, the American Red Cross course
https://www.youtube.com/watch?v=Q91ymOp4WUE

17
Q

Individual wants to know what to do.

A

‘It is a lot to think about. Let’s take it one step at a time.’
Recovery Fundamentals, the American Red Cross course https://www.youtube.com/watch?v=Q91ymOp4WUE

18
Q

Individual wants to know if you will tell the landlord information.

A

‘It’s your choice whether to share this information with your landlord. We would not share information about you or your family with your landlord unless you gave us permission.’
Recovery Fundamentals, the American Red Cross course https://www.youtube.com/watch?v=Q91ymOp4WUE

19
Q

Individual needs a place to live and toys for children.

A

“‘We will work through that together to find some options for you to consider.’”
Explore qualifications for financial assistance for hotel and needs.
Recovery Fundamentals, the American Red Cross course https://www.youtube.com/watch?v=Q91ymOp4WUE

20
Q

Individual requests to call you.

A

“‘I’m a volunteer and work on shifts. You can reach a caseworker on duty. I will make sure you have a contact number for follow-up with Red Cross.’”

Recovery Fundamentals, the American Red Cross course https://www.youtube.com/watch?v=Q91ymOp4WUE