11/11/2021+ examples Flashcards

1
Q

lead group discussion

A

encourage creativity with observe good, agreement, idea, factor, on track, new thinking, fun
https://alison.com/topic/learn/72160/communication-skills-for-teams-and-groups-part-7#course-plan

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2
Q

opposing beliefs

A

agree with you and me with prepared facts, encourage clarification, politely ask to speak, excuse me, success story, encourage win/win, assertiveness training
https://indiabix.com/group-discussion/topics-with-answers
https://alison.com/topic/learn/72160/communication-skills-for-teams-and-groups-part-7#course-plan
visual aid with food, chart, map at two time intervals, image, tool, pie graph with relevant information of deep interest
https://alison.com/topic/learn/72166/before-you-choose-a-topic#course-plan

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3
Q

family overwhelm

A

give love gently adjust with learning relationship skills to move people to positive with caring concern, reward with group praise, good chart note, hug. Specific relationship skills for family overwhelm involve learning what specifically are causing overwhelm for each indiviual and develop SMART goals for solving overwhelm with each individual.

https://alison.com/topic/learn/77863/introduction-to-advanced-parenting-skills

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4
Q

conflict

A

focus on desire for mutual agreement with mutual understanding with individual with shared goals, learn common ground with appreciation with questions, respect, evaluate break with breath with coping thoughts with talk
https://alison.com/topic/learn/100522/the-short-version-of-the-process#course-plan

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5
Q

aggressive challenge

A

please pause conversation to … ask positive question

assertive with aggressive challenge while also respectful
love
attention affection acceptance approval
https://www.youniversetherapy.com/post/the-five-keys-of-mindful-adult-relationships
learn to speak their language of respect

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6
Q

solve difficulties of communication

A

calm empathy with patience to evaluate needs, caring presence, sensory or technological aids, open questions of values, beliefs, assumptions, advocates, group meetings, reassure, support, comfort, write if abuse, encourage learning
https://alison.com/topic/learn/112897/risk-management-in-health-and-social-care

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7
Q

to improve one to one safety, relationship with esteem

A

good feeling with positive atmosphere with relaxed, friendly greeting value individual with conversation details with respect encourage trust, clarify check understanding
with difficulties use “and”, “rather” “alteratively”
https://alison.com/topic/learn/112897/risk-management-in-health-and-social-care

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8
Q

to improve group safety, relationship with esteem

A

humor with friendly improves group feeling
encourage participation with focus on task
with difficulties use “and” “rather” “alteratively”
https://alison.com/topic/learn/112897/risk-management-in-health-and-social-care

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9
Q

social care needs

A

self care, medicine care, health visit

https://alison.com/topic/learn/112898/safeguarding-vulnerable-individuals#course-plan

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10
Q

health with social care needs

A

physiotherapy, community health visit with evaluation of needs
https://alison.com/topic/learn/112898/safeguarding-vulnerable-individuals#course-plan

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11
Q

access evaluation

A

“‘How could this situation be handled differently?’
‘What would you suggest as a different approach?’
‘How would you handle it?’”

learn what works

the workbook “STEP Success Training Employment Program”

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12
Q

challenge to good enough

A

best effort

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13
Q

challenge to love

A

value love with acceptance

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14
Q

challenge to acceptance

A

learn appreciation

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15
Q

challenge to success

A

learn big picture to grow, change

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16
Q

challenge of communication

A

“I would like to talk more.”

the workbook “STEP Success Training Employment Program”

17
Q

good manners

A

“‘May I, please?’”

the workbook “STEP Success Training Employment Program”

18
Q

cure violence

A

interrupt high-risk individuals with learning peaceful mediation techniques

with force, compromise, avoidance and accommodation, commit to respect, problem solving win/win with best parts