4.7 Reporting Findings & Making Recommendations

Question 1

What is Dot voting?

Answer 1

Involves voting on options with dots.

You start with a variety of different options (in this case, features or errors) and a limited number of dots.

Place each option up on the wall and give yourself five dots to allocate to features you believe should be addressed first.

How many dots you give yourself generally depends on the scope of your project, along with a number of other factors, but five is usually a good place to start. These five errors or features are then prioritized and become the focal points of your project iterations.

Question 2

What is a test report?

Answer 2

one- to two-page summary of your test and its findings.

This report highlights the most important features of the usability test for the stakeholder- what wasn’t working and what you’ll do to fix it.

Question 3

JIT

Answer 3

Just-In-Time: a concept that orginates from lean production principles conceived by Toyota in Japan.

According to Wikipedia, lean production is a systematic method for elimination of waste (“Muda”) within a manufacturing system. Lean also takes into account waste created through overburden (“Muri”) and waste created through unevenness in work loads (“Mura”).

Question 4

When prioritizing and reporting your findings, which of the following should you be considerate of?

a. Your budget
b. Your audience
c. Your interests
d. Your team

Answer 4

b. Your audience

Question 5

In a test report about your usability test, what should you highlight for your stakeholders? when prioritizing and reporting your findings, which of the following should you be considerate of?

a. All of the data
b. The most important results
c. The most positive findings
d. Your favorite quotes

Answer 5

b. The most important results

Question 6

Which of the following is an example of business jargon? When prioritizing and reporting your findings, which of the following should you be considerate of?

a. Button styles
b. Grid
c. CTA
d. Hover state

Answer 6

c. CTA

Question 7

When deciding what to include in a test report, your team has asked to include developers to ensure that the new feature will be feasible to build in the next two months. This shows your team has considered which of the following factors when tailoring the test report? which of the following is an example of business jargon? when prioritizing and reporting your findings, which of the following should you be considerate of?

a. Interpersonal
b. Technical
c. Political
d. Business

Answer 7

b. Technical

Question 8

Which of the following describes the concept of just-in-time information? Which of the following is an example of business jargon? When prioritizing and reporting your findings, which of the following should you be considerate of?

a. Delivering what’s needed, when it’s needed, and in the amount needed
b. Delivering what’s needed without anticipating when beforehand
c. Discussing what’s needed, when it’s needed, and with additional information
d. Discussing what is not needed at any given time and why

Answer 8

a. Delivering what’s needed, when it’s needed, and in the amount needed