Brainscape's Knowledge GenomeTM

Browse over 1 million classes created by top students, professors, publishers, and experts.


See full index

Business > 3.4.2 > Flashcards

3.4.2 Flashcards

1
Q

what is recruitment and selection?

A

the process of identifying the need for a job, defining the requirements of the position and the job holder, advertising the position and choosing the most appropriate person to fill the vacant post

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

describe the process of recruitment and selection

A
  1. identify vacancy/do job analysis
  2. write job description
  3. write person specification
  4. advertise the job
  5. apply for the job
  6. receive applications
  7. shortlist candidates
  8. interview/assessment centres
  9. selection and references
  10. offer letter/rejection letter
  11. contract of employment
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

what is a job description?

A

a document outlining the key duties and information about a job role

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

what does a job description include?

A

-job title
-job purpose
-duties
-pay and working conditions
-line manager
-location/department
-hours of work

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

what is a person specification?

A

an outline of the ideal skills, qualifications and characteristics for a job role

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

what can a person specification include?

A

-qualifications required
-skills needed
-personal qualities
-experience/expertise
-special requirements
-essential and desirable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

what determines where a job vacancy will be advertised?

A

-the type of job itself
-whether the business will hope to fill the position internally or externally
-how far applicants area

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

why is recruitment and selection important?

A

-productivity
-skills, especially specialist
-willingness
-quality of work
-good customer service
-may need to re-recruit if wrong
-retention means keeping your best employees for long term benefits

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

what is internal recruitment?

A

when the business fills a job vacancy with an existing employee of the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

what are the methods of internal recruitment?

A

-notices/announcements
-intranet/email
-recommendations
-word of mouth
-transfer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

what is external recruitment?

A

the process by which a business will search for new candidates for a job vacancy from outside of the business

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

what are the methods of external recruitment?

A

-advertising
-job centre
-recruitment agencies
-word of mouth
-‘head hunting’

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

what are the advantages of internal recruitment?

A

-workers strengths and weaknesses are already known
-high staff retention, as staff know there is a chance of promotion
-usually cheaper and quicker method of recruitment
-less induction training will be required

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

what are the advantages of external recruitment?

A

-new ideas and skills are introduced into the business
-larger choice of applicants for the vacancy, increasing the calibre of the workforce

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

what are the disadvantages of internal recruitment?

A

-it creates another vacancy in the business which then has to be filled
-can cause jealousy among staff if they are overlooked in favour of another worker

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

what are the disadvantages of external recruitment?

A

more training may be needed to equip the employee with the right skills to complete the job successfully

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

what is an application form?

A

where candidates give details about themselves

18
Q

what are the advantages of an application form?

A

-the business can ask specific questions that match the job vacancy
-the forms are standardised making it easier for the business to make comparisons between applicants
-application forms can be off-putting for candidates of applicants who apply for the job vacancy; the people who do apply are usually more serious about the job

19
Q

what is a CV?

A

Curriculum Vitae translates as ‘the course of my life’ which is a person’s work and education record, CVs are often accompanied by a letter of application and the potential employee can be more creative, but harder to judge for the managers

20
Q

what are the advantages of a CV?

A

-it is less time consuming for applicants to complete their application, increasing the number of people from which the business can choose from
-CVs are more informal than application forms; candidates can inject their own personality into their CV
-time is not wasted by the business creating their own specific application form

21
Q

what information is included in a job advertisement?

A

-title of the job
-information about the business
-location of the job
-pay
-working hours
-some brief information about the job
-how to apply and who to apply to
-closing date for applications

22
Q

what are the different methods of job interviews?

A

-one to one interview
-panel interview
-aptitude test
-psychometric test
-assessment centre
-role play
-practical tasks
-presentation

23
Q

what does a one to one interview involve?

A

meeting with your potential line manager who ask questions

24
Q

what does a panel interview involve?

A

being interrogated by more than one person, usually different managers

25
Q

what does an aptitude test involve?

A

an assessment of your skill on a particular area related to the job

26
Q

what does a psychometric test involve?

A

a multiple choice test to show your personality and thoughts

27
Q

what does an assessment centre involve?

A

a number of people invited to complete a variety of activities

28
Q

what does a roleplay involve?

A

being asked to act out scenarios related to the role

29
Q

what do practical tasks involve?

A

performing duties required for the post and being observed

30
Q

what does presentation involve?

A

preparing a speech/slideshow on the areas of the job

31
Q

what is a contract of employment?

A

a legal agreement between an employer and employee

32
Q

how long into the job should new employees be given a contract of employment?

A

new workers must be given a contract of employment within two months of starting a job

33
Q

what does a contract of employment include?

A

-pay
-hours
-breaks
-holidays
-location
-main duties
-main responsibilities
-what happens when one party wants to end the contract
-any possible future changes

34
Q

what is the definition of full time employment?

A

an employee works the number of hours which is equivalent to a full working week (35-40 hours)

35
Q

what is the definition of part time employment?

A

relates to any number of hours under the full time working week

36
Q

how does part time employees impact the business?

A

it gives the business maximum flexibility when trying to match the number of sales assistants with customers demand

37
Q

what is the definition of a zero hour contract?

A

employees are not guaranteed a set number of hours to work each week

38
Q

what are the pros to a zero hour contract?

A

-gives employers flexibility in their working lives
-cuts the wage costs of a business
-the business will have flexibility in its staffing

39
Q

what are the cons to a zero hour contract?

A

-employees may feel pressured to work hours offered
-employees may struggle to pay day to day bills, as there is no regular income
-the business may experience a low staff retention rate

40
Q

what are the pros of full time employment?

A

-workers feel more secure and motivated
-fewer staff are required, spans of control are narrower
-employees may develop better skills and perform their job role to a higher standard
-staff may feel more loyal and committed t the business
-better customer relationships can be developed and maintained
-lower costs of recruitment, selection and induction training

41
Q

what are the pros of part time employment?

A

-more flexibility for the business when covering staff absence
-gives members of staff a better work life balance
-the business can rota staff to work when they are required

Business (32 decks)

Brainscape helps you reach your goals faster, through stronger study habits.
© 2024 Bold Learning Solutions. Terms and Conditions