2.4 RESEARCH METHODS: QUESTIONARES Flashcards
what is a questionnaire?
-data collected in the form of a set of pre-determined questions
what are closed-ended questions?
-limited score of response -> gives quantifiable data
-a question only requiring a “yes” or “no” answer
what are open-ended questions?
-no restrictions on responses -> data more detailed (qualitative)
-questions that allow respondents to answer however they want
advantages of questionnaires:
practical advantages
-quick and cheap means of gathering large amounts of data, especially if postal/online
- no need to recruit/train interviewers to collect data, as respondents complete/return questionaires themselves
- data easy to quantify, especially when closed ended questions used, can be easily computer process to reveal relationship between variables
advantages of questionnaires: reliability
- questionnaire can be repeated exactly the same (standardized)
- no researcher present to influence respondents answers
- allow comparisons, over time and between societies
due to this high reliability, any difference in question results is due to real differences not other influences
advantages of questionnaires: hypothesis testing
- very useful for establishing cause/relationship between variables
- allow to identify possible causes
- favoured by positivists for this due to it being scientific
advantages of questionnaires: detachment and objectivity
- detached and objective method (unbiased method)
- sociologists involvement with respondents minimal
- completed at distance, involve very little personal contact with sociologist
- good way of maintaining objectivity
advantages of questionnaires: representativeness
- as questionnaires can be on larger scale
- results stand better chance of being representative
- researchers using questionnaires tend to pay more attention to getting representative sample
advantages of questionnaires: ethical issues
- questionnaires pose fewer ethical issues than other research methods
- the questionnaires may ask sensitive questions, but respondents are under no obligation to answer
- researchers must still gain informed consent
questionnaire disadvantages:
practical problems
- as questionaires need to be brief, since most respondents will not bother to fill out extensive questions, leads data to be limited
- some questionaires may need incentives for people to fill them out, adding to cost
- with postal/online questionnaires, not sure whether the person actually received it, or whether the intended person filled it out
questionnaires disadvantages:
low response rate
- especially with postal questionnaires, low response rates are a problem, can also make it unrepresentative, as OAPs more likely to fill out than WC
eg. Shere Hites questionaires was only 4.5% response rate - higher response rate can come if questionnaires collected by hand, but adds to time/cost
- no response can come from complex language, alienating uneducated people
questionnaire disadvantages:
inflexibility
- questionnaires are a very inflexible method
- once questionnaire has been finalized, researcher cannot alter questions (no follow up questions)
- cannot explore new areas of interest that may arise
questionnaire disadvantages
- questionnaires as snapshots
– they only give a picture of reality of one moment in time
- therefore fail to produce fully valid picture
- do not capture the way peoples values/attitudes change
questionnaires disadvantages
- detachment
- detachment means that could lack validity, the researcher is unable to get close and understand literally
- lack of contact also means there is no way to clarify what questions mean to respondents, no way of knowing whether respondent/researcher both interpret questions same way
questionnaire disadvantages:
lying, forgetting, right answerism
- data depends on respondents willingness/ability to provide full and accurate answers
- problems of validity created when respondents give answers that are not full or frank
- respondents may lie, forget or try to please researcher with results
- the researcher cannot see for themselves how the respondent reacts compared to in person methods e.g. observations