21 team and leader Flashcards
What is the role of a team leader?
1 inviting everyone’s comments
2 clarifying team objective
3 raising issues and problems
4 listening and checking everyone is understood
5 encourage member to be honest and want to agree with whats happening
6 deciding what needs to be done in tough situations
what are the roles in a team?
leader
doer
thinker
carer
what are the characteristics of the doer?
1 always wants to be active 2 prepared to help others 3 want progress + stick to plan 4 gets bored with discussion 5 hates wasting time 6 hard working
what are the characteristics of the thinker?
1 collects + analyses info 2 listens and watches 3 can be quiet 4 thinks through problem 5 weighs up other peoples ideas
what are the characteristics of the carer?
1 wants everyone to fit in 2 funny and builds bridges in team 3 develops team spirit 4 keen for everyone to agree 5 watches out for others feelings 6 eases tension
What are the hallmarks of a good team?
1 high success rate 2 agrees, clear, challenging objectives 3 has a leader 4 mix of people 5 balance between concern for task and for the process 6 supportive atmosphere 7 learn from experience 8 work hard, play hard
What are the 3 stages of team development?
1 the chaotic stage
2 the formal stage
3 the skilful stage
What happens in the chaotic stage of team development?
1 no clear objectives 2 no planning 3 not defined leaders role 4 not listening to other peoples ideas or developing them 5 patchy success
What happens in the formal stage of team development?
1 ridged procedures
2 strong leadership emphasised
3 specific roles of people ie time keeper
4 more successful if enough time
What happens in the skilful stage of team development?
1 procedures are task specific so more flexible
2 leader less direct
3 team members have equal responsibility for task
4 trusting and cooperative
5 successful
What are the 3 approaches thinking about leadership? and explain
1 the qualities approach - what you must be
2 the situational approach - what you must know, right place, right time with necessary knowledge
3 the functional approach - what you must do, can be taught
according to the functional approach to leadership, what are the 3 areas a leader must work?
the task, the individual, the team
What are the 4 leadership styles?
1 autocratic/ directive
2 persuasive/ cooperative
3 consultative/ participate
4 democratic/ self-directive
What are the variables affecting leadership style?
1 organisational philosophy - formal traditions? size and geographical spread of team
2 employees competences
3 employees attitudes
4 employees expectations
5 nature of the task - time constraints or complexity
6 groups ability to work together