21 team and leader Flashcards

1
Q

What is the role of a team leader?

A

1 inviting everyone’s comments
2 clarifying team objective
3 raising issues and problems
4 listening and checking everyone is understood
5 encourage member to be honest and want to agree with whats happening
6 deciding what needs to be done in tough situations

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2
Q

what are the roles in a team?

A

leader
doer
thinker
carer

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3
Q

what are the characteristics of the doer?

A
1 always wants to be active 
2 prepared to help others
3 want progress + stick to plan
4 gets bored with discussion 
5 hates wasting time 
6 hard working
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4
Q

what are the characteristics of the thinker?

A
1 collects + analyses info
2 listens and watches 
3 can be quiet 
4 thinks through problem 
5 weighs up other peoples ideas
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5
Q

what are the characteristics of the carer?

A
1 wants everyone to fit in 
2 funny and builds bridges in team 
3 develops team spirit
4 keen for everyone to agree 
5 watches out for others feelings 
6 eases tension
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6
Q

What are the hallmarks of a good team?

A
1 high success rate 
2 agrees, clear, challenging objectives
3 has a leader 
4 mix of people 
5 balance between concern for task and for the process 
6 supportive atmosphere 
7 learn from experience 
8 work hard, play hard
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7
Q

What are the 3 stages of team development?

A

1 the chaotic stage
2 the formal stage
3 the skilful stage

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8
Q

What happens in the chaotic stage of team development?

A
1 no clear objectives 
2 no planning
3 not defined leaders role 
4 not listening to other peoples ideas or developing them 
5 patchy success
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9
Q

What happens in the formal stage of team development?

A

1 ridged procedures
2 strong leadership emphasised
3 specific roles of people ie time keeper
4 more successful if enough time

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10
Q

What happens in the skilful stage of team development?

A

1 procedures are task specific so more flexible
2 leader less direct
3 team members have equal responsibility for task
4 trusting and cooperative
5 successful

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11
Q

What are the 3 approaches thinking about leadership? and explain

A

1 the qualities approach - what you must be
2 the situational approach - what you must know, right place, right time with necessary knowledge
3 the functional approach - what you must do, can be taught

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12
Q

according to the functional approach to leadership, what are the 3 areas a leader must work?

A

the task, the individual, the team

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13
Q

What are the 4 leadership styles?

A

1 autocratic/ directive
2 persuasive/ cooperative
3 consultative/ participate
4 democratic/ self-directive

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14
Q

What are the variables affecting leadership style?

A

1 organisational philosophy - formal traditions? size and geographical spread of team
2 employees competences
3 employees attitudes
4 employees expectations
5 nature of the task - time constraints or complexity
6 groups ability to work together

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