2014 to 2016 Service priorities

Question 1

What are the services priorities for 2014 to 2016

Answer 1

Safe communities and neighborhoods
Economic sustainability
Operational excellence
High quality, professional service to the community

Question 2

What are the goals of the service in relation to diversity

Answer 2

Continue to grow and support a diversity of perspectives within the Service.

Question 3

What are the goals of the service in relation to delivery of service

Answer 3

Assess and use the knowledge, experiences, and skills of members to improve the delivery of services to and interactions with the community.

Question 4

What are the goals of the service in relation to customer service

Answer 4

Define, develop, communicate, and implement a customer service strategy.

Question 5

What are the goals of the service in relation to bias free policing

Answer 5

Deliver professional, ethical, bias-free service, both to members of the public and within the organization.

Question 6

What are the goals of the service in relation to organizational and operational change

Answer 6

Implement organizational and operational changes that address concerns of bias, discrimination, and profiling, including racial profiling, to improve public trust and confidence.

Question 7

What are the goals of the service in relation to training

Answer 7

Review and improve application of training and professional development processes to ensure that members have opportunities to improve and continually develop the range of skills and cultural competencies needed to police effectively within the City of Toronto.