1.4.1.Approaches To Staffing

Question 1

Staff as assets, staff as a cost?

Answer 1

Staff as an asset:
-Workers bring knowledge and expertise into business. Can increase productivity and enhance customer service.
1.permanent contracts
2. Develop staff skill with training
3. Pay staff a salary
4. Builds loyalty from staff

Staff as a cost:
1. Flexible contacts
2. Minimal training offered
3. Low pay, hourly rate
4. Leads to high staff turnover rate(proportion of staff leaving)

-Less spent on staff lowers BEP allowing business to survive more easily if sales form

Question 2

Flexible workforce

Answer 2

1.Multi skilling- training workers to fulfill multiple job roles within a business
+ves: Productivity rises as staff used more fully, reduced doruption from absences, more motivated
-ves: Loss of production when employees switch between jobs, increased training budget needed, staff may feel more is being asked of them
2.Part time/Temporary
3.Flexible hours/Home working
4.Outsourcing- hiring 3rd party company to perform specific tasks or services to get job done quicker
+ves: ongoing FC can ve kept low , sudden surges of demand met quicker
-ves: Company to whom work is outsourced needs to make its own profit=adding to costs, requires time , other company may not meet expectations

Question 3

Dismissal vs Redundancy

Answer 3

-Dismissal: termination of employment by employer against will of employee due to cause, misconduct, poor performance

-Redundancy: job is no longer available and business wants to reduce workforce size not due to fault of employee. usually laid to leave

Question 4

Employee+Employer relationships

Answer 4

1.Individual approach-assumes each employee is unique and has there i or en goals, motivators etc. build relationships. Disagreements settled

2.Collective bargaining- employees represented by a separate body(trade unions-organisation representing interests of workers) Negotiate collectively