1.2: How OB skills are linked to personal and career success Flashcards

1
Q

How are OB skills linked to personal and career success?

A

OB skills, such as people skills, are crucial for personal and career success because they complement technical skills, contribute to career progression, and are increasingly valued in high-wage, competitive positions.

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2
Q

What did Google’s Project Oxygen reveal about the importance of technical versus social skills?

A

Google’s Project Oxygen found that technical skills ranked last among the eight skills associated with managerial success, highlighting the greater importance of social skills.

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3
Q

What findings did Professor David Deming’s research at Harvard reveal about social skills?

A

Deming’s research showed that social skills are becoming increasingly important in contemporary organizations, especially in roles that require high interaction with people, as automation cannot easily replace these skills.

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4
Q

Why are jobs requiring both cognitive and social skills expected to have more wage growth?

A

These jobs demand high levels of interaction, empathy, and emotional support, which cannot be readily replaced by automation or outsourcing.

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5
Q

Why is focusing on jobs that require social skills recommended for long-term job security?

A

Jobs demanding social skills are less likely to become obsolete due to automation and outsourcing, providing better long-term career prospects.

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6
Q

What does the study of MBA alumni suggest about the development of people skills?

A

Even after completing an MBA, alumni report needing significant additional development in interpersonal, decision-making, generative thinking, and human capital management skills.

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7
Q

Why do recruiters find it challenging to hire graduates, according to the study mentioned?

A

Because skills like interpersonal skills, leadership, communication, and adaptability are both highly desirable and scarce among today’s graduates.

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8
Q

Why is automation a compelling reason to build OB skills?

A

As automation replaces many tasks traditionally done by humans, people skills provide unique value that machines cannot replicate, such as managing relationships, decision-making, and emotional support.

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9
Q

What types of jobs are least likely to be automated?

A

Jobs requiring high levels of interpersonal interaction, creativity, and human judgment are the hardest to automate and have shown economic growth.

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10
Q

What does the rise of automation mean for the workplace?

A

While automation may replace some jobs, it also creates new opportunities, emphasizing the importance of developing human-centric skills that machines cannot replicate.

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11
Q

What principle distinguishes good achievers from great achievers?

A

The development and refinement of people skills, as technical skills may help secure an initial job, but people skills are essential for career advancement and promotions.

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12
Q

What is the “bottom line” regarding the importance of people skills for career success?

A

Now is the time to develop people skills, as they are essential for competitiveness in the marketplace and long-term job effectiveness.

Mastering technical skills alone is not enough for career progression.

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