week 1: Shore et al. Inclusive Workplaces

Question 1

What is workplace diversity?

Answer 1

Division of the workforce into distinct categories that
(1) Have perceived commonality
(2) Impact potentially harmful or beneficial employment outcomes (job opportunity, rewards, treatment and promotions)

Question 2

What is an inclusive culture?

Answer 2

shared belief that everyone should be included irrespective of their commonalities or differences

Question 3

What are 4 positive outcomes of inclusion?

Answer 3

1. Increased prosocial behavior
2. Decreased agression
3. Improved self-regulation
4. Reduced neural activity associated with pain

Question 4

What are positive outcomes of inclusion for individuals (5)?

Answer 4

1. Better mood
2. More self-esteem
3. More creativity
4. More org commitment
5. Better psychological safety

Question 5

What is the difference between diversity and inclusion?

Answer 5

A diverse workforce (e.g., visual diverse representation) tells nothing about if these different people feel included

Equal representation doest not mean equal opportunity and fair treatment

Question 6

What is optimal distinctiveness theory?

Answer 6

Individuals seek to strike a balance between the need to find similarity and belongingness with others while also maintaining a unique identity

Question 7

Describe the measure of Barak & Chris about inclusion-exclusions

Answer 7

(1) Involvement in work groups
(2) Participation in decision-making process
(3) Access to information and resources

Question 8

What are 6 recommendations for improving inclusion in organizations?

Answer 8

(1) Develop a pipeline of talent by leaders
(2) Confront subtle forms of discrimination (microagression, micro inequalities)
(3) Leverage diversity
(4) Develop accountability system for inclusion and embed in performance management
(5) train employees and managers for example in unconscious bias
(6) Peer support for inclusion efforts

Question 9

What are 6 common themes in the model of inclusive organizations?

Answer 9

(1) Psychological and Physical safety
(2) involvement in work groups
(3) Respect and feeling valued
(4) Influence on decision-making
(5) Authenticity
(6) Recognizing, honoring and advancing of diversity

Question 10

Difference between diversite climate and inclusive climate?

Answer 10

(1) Individual assessment or collective perception

Question 11

What are 2 potential processes that contribute to the goal of perceived organizational inclusion?

Answer 11

1. Management prevention orientation: focus on averting exclusion as means of striving for safety and security of organization (by compliance and laws)
2. Management promotion orientation: Focus on growth and accomplishment in the pursuit of the goal of an inclusionary organization