Week 1: Book chapter 2 Flashcards

1
Q

Lewins change model: what are the 2 groups of forces?

A
  1. Those striving to maintain status quo
  2. Those pushing for changes
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2
Q

Lewins change model: when is there no change?

A
  1. When both sets of forces are roughly equal; current behaviors are maintained in a quasi-stationary-equilibrium
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3
Q

Lewins change model: what is preferred to induce change?

A

According to Lewin it is better to decrease forces maintaining status quo than increase forces pushing for change

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4
Q

What are the 3 steps of Lewins’ change model

A
  1. Unfreezing –> decreasing maintaining forces via information showing discrepancies between wanted behavior and current behavior
  2. Moving –> intervening in the system to develop new behaviors, values and attitudes
  3. Refreezing –> stabilizing the organization at a new state of equilibrium
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5
Q

Draw Lewin’s model of change

A
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6
Q

What is the core philosophy of the action-research model of planned change?

A

Planned change is a cyclical process

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7
Q

What are the 8 steps of the action research model?

A
  1. Problem identification
  2. Consultation with behavioral science expert
  3. Data gathering and preliminary diagnosis
  4. Feedback to a key client or group
  5. Joint diagnosis of the problem
  6. Joint action planning
  7. Action
  8. Data gathering after actions
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8
Q

Draw the action-research model

A
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8
Q

What is the major difference between the positive model of planned change and Lewin/action research models? (2)

A
  1. Lewin and action research are primarily deficit based; focus on problems and how to solve
  2. Positive model focusses on what is already going right
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9
Q

Why is the positive model of planned change more generally accepted by organizations (2)

A
  1. It infuses a positive value orientation
  2. promotes broad member involvement in creating a shared vision about the organizations positive potential
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10
Q

What are the 5 steps in the positive model of planned change?

A
  1. Initiate the inquiry
  2. Inquiry into best practices
  3. Discover the themes
  4. Envision a preferred future
  5. Design and deliver ways to create the future
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11
Q

Draw the positive model of planned change

A
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11
Q

What are the 4 commonalities between models of planned change

A
  1. planned change has phases
  2. 3 phases are similar: diagnose, action, close
  3. Applying behavioral science
  4. Involvement of organization is necessary in fostering change
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12
Q

Describe the 4 steps of the general model of planned change?

A
  1. Entering and contracting
  2. Diagnosing
  3. Planning and implementing change
  4. Evaluating and institutionalizing change
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12
Q

What are the 3 different axis of different types of planned change?

A
  1. Magnitude of change (Incremental vs fundamental)
  2. Degree of organization (over organized vs under organized)
  3. Setting of change (local vs global)
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13
Q

What are the 4 phases of planned change in under organized organizations?

A
  1. Identification (who to include)
  2. Convention (bring together)
  3. Organization (new org mechanisms to structure newly required interactions)
  4. Evaluation
14
Q

What are the 4 cornerstones of information that is required for planned change activities?

A
  1. Changeable organization features
  2. Intended outcomes from making changes
  3. Causal mechanisms by which outcomes are achieved
  4. contingencies upon which successful change depends