W4 - Technologies Flashcards

1
Q

Welke verschillende soorten technologie worden gebruikt bij huidtherapie?

A
  1. Chemische technologie
  2. Compressie/druk technologie
  3. Licht therapie
  4. Overig
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2
Q

Wat kan er worden gebruikt bij chemische technologie?

A

Bij chemische technologie wordt de huid gecontroleerd beschadigd, zodat de huid zichzelf gaat herstellen met betere eigenschappen.

  • Creme
  • Lysing
  • Chemische peeling
  • Cryotherapie
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3
Q

Welke technologieën kunnen er worden gebruikt bij compressie- of druk therapie?

A

Wordt gebruikt om vocht uit benen/armen te houden, of verbetering doorbloeding.
- Zwachtels, TEK, drukkleding, tape,
- siliconenpleisters

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4
Q

Welke technologieën kunnen er gebruikt worden bij licht therapie?

A
  • IPL
  • Laser
  • LED
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5
Q

Welke overige technologieën kunnen er gebruikt worden binnen een huidtherapeutsiche praktijk?

A
  • Microneedling
  • Electrisch ontharen
  • Endermologie
  • RadioFrequentie
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6
Q

Welke vragen kun je stellen om klinisch te redeneren?

A
  • Welke zorg heeft de patiënt nodig en waarom?
  • Wat kunnen we het beste doen en waarom?
  • Hoe doen we dit het beste en waarom?
  • Is het uitgevoerde goed gegaan en waarom?
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7
Q

Waarop baseer je welke technologie je gaat gebruiken voor een behandeling?

A
  • Indicatie
    Welke huidlaag en wat kun je bereiken?
  • Huid
    Conditie, huidtyepe, fitzpatrick, contra-indicaties
  • Patient
    Wat is de verwachting en hulpvraag? Downtime, kosten
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8
Q

Name 3 good reasons for purchasing a new technology

A
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9
Q

Which questions can you ask when you start researching for buying new technology?

A
  • What are the costs of servicing and spare parts?
  • How much is the price to replace handpieces?
  • Is there a price list that has the prices of all the spare parts?
  • What is the life year of the equipment?
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10
Q

What do you do with Patient Review forums on skin treatment & technologies?

A
  • keep in mind that some people get paid to make content or give reviews
  • look at complaints and adverse events from patients and use them for your research.
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11
Q

Why is it important to know something of international law when you want to buy new technologies?

A
  • international law can help you or you have to keep it into mind.
  • even if a certain laser isn’t being made anymore, by international law, they are obliged to supply parts for several years after that.
  • Warranty is done by international law.
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12
Q

Which type of questions can you ask the distributor about their responsibility about the technologies?

A
  • how will you still support me when you stop making this certain product?
  • how long has the distributor been in business?
  • what is the warranty of their machine and/or handpieces?
  • Do they offer a guarantee? (written)
  • How do they service a breakdown?
  • How do they service after the warranty has expired?
  • How often does the device need servicing/checkups?
  • What would labour and travel costs be for servicing?
  • How do they provide service to a clinic that does not have a service contract? (for after the warranty ends)
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13
Q

Which questions can you ask yourself to check if you need new equipment?

A
  • Based on requests from clients
  • Is there a viable reason to purchase new technology?
  • The technology has proven efficacy.
  • The technology is highly recommended by the Skin Therapy Society.
  • Are there treatment gaps in the clinic?
  • How will new equipment improve my business?
  • Could I make better use of the equipment I already own?
  • Do I have the room in the premises for more equipment?
  • Do I have the clientele for new equipment?
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14
Q

Which questions can you ask yourself to know your financial situation to buying new equipment?

A
  • are the finance books up to date?
  • Is there cash-flow to support the lease?
  • Will finance add a burden to the cash flow?
  • Research other financial institutions?
  • What are the interest rate and terms?
  • Is there a long-term plan to pay the loan?
  • Is there a plan to market the technology? (needs to be done months in advanced)
  • What is the insurance for the technology and staff?
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15
Q

Which factors make up the actual costs of new equipment?

A
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16
Q

Which costs are there to take into account for calculating the costs of your equipment per treatment to make a profitable service fee?

A

Lease + Consumables + service + wages = cost of equipment.

  • how much is the rent for the room per hour?
  • how much does my staff need to get paid?
  • how much does my machine cost for that hour?
17
Q

Which questions related to staff training and customer relations are important when buying new equipment?

A
18
Q

When do we say ‘yes’ to a new technology?

A
  • the business is prepared to buy technology
  • the business requires technology to provide better services
  • the distributor is established and supportive
  • the lease payments will not burden the business
  • finance is approved
  • the staff are confident and qualified to perform the treatment.
19
Q

What should you do after purchasing a technology?

A
  • set training days for staff
  • study the manual of the technology.
  • adverse events protocols (what to do when something goes wrong)
  • advertise (social media or marketing campaign prepared)
  • established profitable margin
  • treatment protocols (knowing what to do and in the same manner)
20
Q

What is your job as a dermal therapist?

A
  • diagnose the skin and prescribe the right treatment
  • manage patients’ expectations
  • adhere to contra-indications
  • pre- and post-treatment care
21
Q

How do you handle when an adverse event takes place? (incident)

A
  • insist that the patient comes back into the clinic for assessment and let the patient immediately send a picture.
  • calm and correct the skin in the safest method possible
  • take progressive photos and care for the patient until the event is remedied.
22
Q

What is the difference between a warranty and a guarantee?

A

Warranty - International law of 1 year. You can negotiate for a higher warranty.
- It is a promise from one party to the other that certain conditions will be met. If it doesn’t meet the conditions it can be returned, repaired or replaced.

Guarantee - this is from the distributor, to make the deal better.
If it breaks down earlier than X they can offer a replacement or a discount.

23
Q

When can you say a technology is defective?

A
  • It is incomplete
  • It is damaged
  • It breaks easily or doesn’t work properly
  • Works differently than when described on sale
  • It lasts shorter than could be expected
  • Doesn’t meet reasonable expectations.
24
Q

When do you need to say ‘No’ to a new technology?

A
  • when the technology is not registerd. No C E mark
  • The distributor does not provide sufficient support
  • The lease repayments will burden the business.
  • There is an oversupply in the area.
  • There is a new technology released in the next 12 months.