W2 - oefentoets

Question 1

A clinic wants to buy a Q-switch laser, which one is the best?

Answer 1

The most efficacious is best

Question 2

What are the total costs of a technology or device?

Answer 2

Lease + consumables + service + wages

Question 3

Adverse reactions, are unwanted undesirable effects. One of the adverse reactions of micro-needling is a histamine reaction. Which questions do we need to keep in mind about purchasing a technology and adverse reactions?

Answer 3

• Do they have a reporting system for adverse events?
• How do they manage adverse events with you?
• Why are these adverse events occurring?
• What are the adverse events that are being reported?

Question 4

A supplier is offering training about HIFU. What do we need to keep in mind about training and purchasing a HIFU?

Answer 4

• How many days of training is offered?
• Do they provide clinical support? How and who provides this support?
• What are the fees for on-going training of new staff?

-Do they offer training workshops for on-going support?

• Are there on-line webinars for on-going support?

Question 5

There is a special discount during a conference about a HydraFacial. There was a 20% discount if you bought it on the spot. Is it wise to buy this on the spot, because there is a 20% discount.

Answer 5

No, there is no need to buy at the conference. A special is always a special.

Question 6

What does guarantee mean?

Answer 6

It serves as a promise made by the manufacturer, to the buyer, that in case the product is below quality, it will be repaired, or replaced or the money deposited will be refunded.

Question 7

We provided 8 examples of research questions for the distributor/manufacturer? Can you think about more relevant research questions?

Answer 7

• What is the warranty? Do they offer a guarantee?
• What is the warranty of the handpieces?
• How do they service a breakdown in a timely manner?

-Service contracts - how do they service the technology after the warranty has expired?

• Ask for a list of all the parts and the corresponding price list?
• Ask for the labor and travel costs of servicing?
• How do they service a clinic without a service contract?

Question 8

Which thoughts are correct about business equipment?

Answer 8

• Do not buy technology without a price list of the spare parts.
• Check the reasonability prices of replacement of hand pieces and parts.