Learning goal 6 - advice skills Flashcards
1
Q
Which information would you request from the company you are investigating?
A
- Where and who are they?
- How long have they been in business?
- Have they had this technology for long?
- Has this technology changed from distributors? (kangaroo hopping)
- Does the distributor have a good reputation? Why or why not? (ask your peers/clinic owners)
- Did they respond to your email or call in a timely manner?
1
Q
Which are the 5 key questions you can ask your client that relate to your task?
A
- What has motivated the clinic to pursue this technology?
- What is their knowledge of the product?
- What is the client’s opinion of this technology?
- Is there already a similar technology already in the clinic?
- What other technology do they own?
- Do they have a room staff, and finances for the new technology?
- What does the client expect from you?
- What are their aims?
2
Q
What are questions you can prepare for a meeting with the supplier you are investigating?
A
- What is the price of the technology?
- Ask for evidence to support the marketing promises.
- What is the training and service agreement?
- Translate the puffery(promises) for suitability. -> Are their claims true or evidence-based?
- What is the warranty and guarantee?
- How is the technology different from other technologies?
2
Q
What is teamwork?
A
It is a group of people who perform interdependent tasks to work toward a common mission or specific objective.
- sharing information all the time
- do not do things individually, otherwise your project will be disjointed.
- discuss the tasks and meet regularly.
2
Q
What are the responsibilities a consultant must employ in order to answer the main questions for the client?
A
?
3
Q
What do you keep in mind when looking at the business model of the a/the clinic?
A
- Does the technology suit their business model?
- Do they have the staff to operate the technology?
- Do they have enough business to support the technology?
- Is the demographic of the clinic suitable?
- What is the economic climate?
- Can they afford to lease or pay for the technology?
- Is the technology worthwhile?/ can they afford it? -> research will answer this.
- Is the new technology necessary?
4
Q
How do you properly research the technology?
A
- You need to add another technology to compare the first technology.
- Scientific literature research & explained
- Contact the distributor to request information
- Ask for brochures and scientific papers.
- Look up reviews
