Various/Misc Flashcards
- When may you deviate from the rules, operational procedures and methods?
If an emergency situation requires immediate decision/action.
- When must you comply with all rules and procedures?
At all times unless there is an urgent or compelling reason not to.
- How long should be allowed between alternate controlled rest periods?
15mins
- You make an ALERT call but PA has stopped working. What should you do?
Use multiple cabin chimes (switch belts on/off).
- You need a rapid disembarkation, what do you do?
Use standard ALERT call > NITS > PA “Attention, this is an important announcement. All passengers must leave the a/c via the nearest boarding door in a quick and orderly manner. LEAVE ALL PERSONAL ITEMS BEHIND.” Delegate PA?*
The FO passes out for no apparent reason. What is your first action?
Don Oxygen mask.
- The medical kit is opened. What paperwork should be completed?
Non-urgent opening inform commander BEFORE kit is opened. Check seals. Yellow indicate kit has not been opened and should always be present ex main base. Red indicate kit has been opened. An opened kit must be re-sealed and the seal numbers recorded in AML Part 2. Record kit opened in AML Part 1.
- To whom do you give DIP mail on arrival?
To accredited diplomatic representative. DIP mail categorised ‘A’ or ‘B’. ‘A’ will include a ‘Flight deck/Secure Locker’ receipt. ‘B’ can be loaded in hold. Handling may be delegated to SCCM however each time responsibility for a Cat A item is passed it must be recorded on receipt. The top copy should be retained for one week.
To whom should Diplomatic mail be handed over to in the absence of accredited diplomatic representative?
May be signed over to the senior BA airport official.
Where must diplomatic mail be stored?
Load and Balance Manual 3.5.1 > unaccompanied DIP mail on the Flight deck c/o the Capt (at Capts Discretion). Flight Deck must not be left unattended.
- What paperwork should be completed on acceptance/relinquishing diplomatic mail?
‘Flight Deck/Secure Stowage’ receipt.
How many INADS or DEPORTEE are you able to carry? In what circumstances?
OMA 2.5.4 For both INAD and DEPO Commander must be informed by TRM/ACARS. Max of 6 INADS per flight. If the INAD is part of a family group that group shall count as one INAD. Generally unescorted but any concerns should be addressed to BA Security. If escorts are deemed necessary then min of 2. ONLY Unescorted INADS may be served alcohol provided well behaved etc.
DEPU/DEPA – are either unescorted or escorted. May not be accepted without written removal directions stating routing and flight. Max 2 DEPU or 1 DEPA.
What are the four levels of disruptive behaviour?
1) Irrational/Verbal/Defiant of crew
2) Physical > pushing/grabbing/damage
3) Life threatening > Hi-jack Procedures must be followed!
4) Attempted/Actual Breach of Flt Deck
- When can a pax be restrained?
Initially a warning notice signed by the commander should have been issued (spare forms wallet). All possible alternative options should be considered incl diverting a/c.
8.4.14 - Physical restraint of a passenger, using the passenger restraint, can be applied only on the express instructions of the Commander and only whilst the aircraft is airborne. The Commander has the duty and the legal authority to order physical restraint when, in his/her judgement, it is essential to preserve the safety of the aircraft, the crew or other passengers. Flight crew are not to involve themselves directly in the restraint process.
Only crew trained using Quick-Kuf/reasonable force/may accept but NOT solicit assistance from other pax.
What paperwork needs to be completed following passenger restraint?
OMB 3.13 - gives guidance on use of pax restraint.
Paperwork - Pax Restraint Galley Checklist/Witness Statements/ASR/Incident Form/AML parts 1 and 2.
