U3 AOS 2 CH3H Felix

Question 1

-lean management(n.)=

Answer 1

-lean management(n.)=the [process] of [systematically reducing waste] in [all areas] of a [business’s operations system] whilst simultaneously [improving customer value.]

Lean management=eliminating waste= so customers get the most value with fewer resources.

Question 2

-Pull(n.)=

Answer 2

-Pull(n.)=production of the good or service [only starting] when a [customer places an order.] (The customer order ‘pulls’ at the production system with their demand)

Question 3

-One-piece flow(n.)=

Answer 3

-One-piece flow(n.)=involves the [operation process] [focusing on one good or service] at a time.

One-piece flow is a lean
management strategy
that involves processing
a product individually
through a stage of
production and passing
it onto the next stage
of production before
processing the next
product, continuing this
process throughout all
stages of production.

Question 4

-takt(n.)=

Answer 4

-takt(n.)=[rhythm], whereby [all the steps in the production] of the good or service are [synchronised] to create a [‘continuous flow’.]

Takt is a lean
management strategy that
involves synchronising
the steps of a business’s
operations system to meet
customer demand.

Question 5

-zero defects(n.)=

Answer 5

-zero defects(n.)=[striving for perfection] by [continuously improving] until the operations process [achieve zero defects.]

Question 6

Continuous improvement process(n.)=

(you don’t need to know this, but it goes with pull, one-piece flow, takt, and zero defects.)

Answer 6

Continuous improvement, sometimes called continual improvement, is the [ongoing improvement of products, services or processes] through [incremental] and [breakthrough] [improvements.]

Question 7

Lean management Strengths

Answer 7

+Increased efficiency, effectiveness, and quality of processes.
+Lower the cost of production
+Improves customer satisfaction
+Reduced wastage
+Lean management makes things better for the employee as they concentrate only on the things that matter to the end customer. This will in turn improve employee satisfaction
+Improves business reputation.

Question 8

Lean management Limitations

Answer 8

-Requires a cultural shift and training to identify added value and reconfigure production or service processes.(going to take a lot of time and energy)
-Requires continuous improvement mentality to achieve zero defects.(going to take a lot of time and energy)

or
-Going to require training for employees for them to be able to identify the unecessary feature on produe and of ways to achieve aero defects, costing the bsuiness money.
-Going to require employess to constantly have continous improvements mentality to achieve zero defects, taking alot of effort and energy of employees, possibly decreasing their effiiciency.