U3 AOS 2 CH2G Felix

Question 1

Chpt 2 def= What’s training(n./v.)

Chpt 5 def=staff training(n.)

Answer 1

Training(n./v.)=The process of developing the skills and knowledge of an employee

-Training is focused on an employee’s current job and is aimed at improving the employee’s skills, knowledge, attitudes and behaviour to allow employees to do their job more efficiently and effectively than before.

(Textbook)Staff training(n.)= involves a business equipping employees with the knowledge and skills required to perform work tasks.

Question 2

What’s on-the-job training(n./v.)

Answer 2

On-the-job training(n./v.)= involves employees improving their knowledge and skills within the workplace.1

Question 3

How to apply on-the-job Application

Answer 3

In Business application=
:Coaching
:Mentoring
:Job rotation
:Job shadowing

Question 4

Coaching

Answer 4

being taught by existing employees= how to preform a specific role

Question 5

mentoring

Answer 5

Senior staff member=
:providing support on how to provide tasks
:providing advice on how to provide tasks

Question 6

Job rotation

Answer 6

Completing roles in different functions of business=gain understanding on how they interconnect

Question 7

Job shadowing

Answer 7

Following and observing more experienced employee

Question 8

What’s off-the-job training (n./v.)

Answer 8

Off-the-job training(n./v.)= involves employees improving their knowledge and skills in a location external to the business.1

Characteristics=
One example of off-the-job training is employees performing online training courses outside of their traditional working hours.2

Question 9

How to apply off-the-job training

Answer 9

Business applications:
:Conferences
:Lectures
:Simulations
:Role-plays
:Workshops
:Online tutorials
:TAFE or university qualifications