U3 AOS 2 CH3A Felix

Question 1

What is Operation management(n.)

Answer 1

Operations management(n.)=[Operations management] is the [coordination of resources within a business] to [achieve] the [efficient] and [effective] output of finished [goods] and [services].

Use this definition=
Operations management involves [coordinating] and [organising] the [activities involved in producing the goods or services] that a [business sells to customers.]1

Question 2

What are operation strategies.

Answer 2

An operations strategy refers to the system an organization implements to achieve its long-term goals and mission.

-Maybe this(Operations strategies are the strategies implemented by operations management to increase the effectiveness and efficiency of operation systems within a business.)

-operations strategies= such as quality control, that improve the efficiency and effectiveness of a business’s operations system.2

Question 3

Distinguish between efficiency and effectiveness

Answer 3

One key difference between efficiency and effectiveness is that efficiency solely focuses on how productive a business’s operations system is, whereas effectiveness analyses how well a business’s operations system achieves set objectives.3

Question 4

Define effectiveness(n.)

Answer 4

-Effectiveness(n.)=(in business) The [degree] to which [stated objectives] have been [achieved] [within a business.]

Question 5

Define efficiency(n.)

Answer 5

-Efficiency(n.)=(in business) [How well resources are used to achieve objectives] [within businesses.]

Use this definition=
-Efficiency(n.)=is how [productively] [a business] uses its [resources] when [producing a good or service.]

Question 6

What is a good(n.)

Answer 6

-Good(n.)=A [tangible product] made [for a customer]

Question 7

What is a service(n.)

Answer 7

-Service(n.)=Something [intangible] [produced] by a business to [meet customer needs]

Question 8

How can operations management fulfill the business objective of Increase market share

Answer 8

Producing high quality products at low prices-> customer reputation increases -> sales increase.

If these increase relative to competitors, than the business will see an…

Question 8

How can operations management fulfill the business objective of Improve effectiveness

Answer 8

Using strategies such as robotics to increase accuracy, improve quality and meet market needs, in order to…

Question 8

How can operations management fulfill the business objective of fulfilling a market need.

Answer 8

Producing high quality products at low prices to…

Question 9

How can operations management fulfill the business objective of meet shareholder expectations

Answer 9

Producing high quality products at low prices -> customer reputation increases -> sales increase -> revenue increases.

If costs stay the same, then the business will be able to…

Question 10

How can operations management fulfill the business objective of Improve efficiency

Answer 10

Using strategies such as automated production lines to make more goods with fewer resources(i.e. Time, labour, raw materials), a business will be able to…

Question 11

How can operations management fulfill the business objective of Fulfil a social need

Answer 11

Minimising waste by recycling products means that less rubbish gets sent to landfill or pollutes the environment.

This allows the business to…