U3 AOS 2 CH3B Felix Flashcards
What are elements of operations systems.
The elements of an operations system refers to the inputs, processes and outputs
What are inputs(n.)
-inputs(n.)=The [resources used by a business] to [produce a good or service.]
Example of inputs
Main=1)Labour resources=human resources(i.e. employees’ skills and effort)
Main=2)natural resources=Resources from the land, such as raw materials
Main=3)Capital resources=facilities, buildings, machinery, equipment, and component parts.
Not Main=4)Entrepreneurial ideas/information
Not Main=5)Time
Not main=6) utilities, such as electricity, water, and gas
What is labour resources(n.)
Labour resources=human resources(i.e. employees’ skills and effort)
What are natural resources(n.)
natural resources=Resources from the land, such as raw materials
What are capital resources(n.)
Capital resources=facilities, buildings, machinery, equipment, and component parts.
What are time resources(n.)
Time
What are entrepreneurial Idea resources(n.)
an innovating idea of offering something different.
What are processes(n.)
Processes are the [actions] performed by a [business] to [transform] [inputs into outputs]
Examples of processes
Chocolate making process - melting, pouring, grinding, packing, etc.
What are Outputs(n.)
Outputs are the [final product] [presented to the customer] either as [goods or services.]
Use this def=
Outputs(n.)= are the final goods or services produced as a result of a business’s operations system, that are delivered or provided to customers. p. 187
What are the names of tangible and intangible outputs
Tangible = water bottle, chocolate bar
Intangible = hairdressing service, airlines
What are outputs(n.)
The final goods or services produced as a result of a business’s operations system, that are delivered or provided to customers.
