Theme 3 Topic 10 - Corporate Influences and Culture Flashcards

1
Q

Define Corporate Influences

A

Factors that influence the objectives and strategies of a business

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2
Q

The corporate culture of an organisation…

A

Can influence decision making

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3
Q

Define Shareholder Approach

A

The views of shareholders influence decision making whilst others are marginalised

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4
Q

Define Stakeholder Approach

A

The views and needs of a wider range of stakeholders (e.g. customers, suppliers) are considered when making decisions

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5
Q

What are the three corporate influences?

A

Corporate culture, Stakeholder perspective, Business ethics

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6
Q

What are the two approaches to stakeholder perspective?

A

Shareholder approach and stakeholder approach

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7
Q

What are corporations with a strong ethical stance likely to do?

A

Make different decisions from those with little regard for ethics

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8
Q

Define Corporate Timescale

A

The outcome of decisions can have both a short and long term impact on a company

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9
Q

Define Long Term Decisions

A

Those which affect the vision, mission and objectives of a company (e.g. in 5 to 10 years time)

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10
Q

Define Short Term Decision

A

More tactical/operational in nature and are designed to achieve goals (e.g. in 12 months time)

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11
Q

Who often demands a short-termism approach?

A

Shareholders

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12
Q

What are three things a business is more likely to do if they have a short-termism approach?

A

Maximise short term profits, Invest less in R&D and training, Pursue external growth rather than organic

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13
Q

What are three drawback of short-termism?

A

Long term profitability might be affected, Negative impact on staff morale, Lose competitive edge in overseas markets

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14
Q

What are three things a business is more likely to do if they have a long-termism approach?

A

Recruit high quality staff and invest in training them, Invest in R&D and innovation to gain competitive advantage, Look for opportunities that yield long term profits

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15
Q

Define Evidence Based Decision Making

A

Requires a systematic approach to researching and analysing all the available information before a conclusion is reached

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16
Q

Define Subjective Decision Making

A

Where the personal opinions of the key decision maker strongly influence the course of action chosen

17
Q

When are three situations where subjective decision making is appropriate?

A

When there is a lack of information, An entrepreneur might have experience and insight, Some decisions have to be made quickly

18
Q

Define Culture

A

The values, attitudes and beliefs of the people who work for a business, ‘The way we do things round here’

19
Q

What are four sources of culture?

A

Company routines, Communication and teamwork, Organisational structures, Power structure

20
Q

What are four ways culture is formed?

A

Types of ownership, Leadership styles and beliefs, History and tradition, Nature of the product

21
Q

What are three ways culture can be changed in a business?

A

Introduce a new leader, Create a new workforce, Train the workforce

22
Q

What are three difficulties in establishing a culture?

A

Resistance to change, Cost of change, Time taking

23
Q

What are four characteristics of a strong culture?

A

Staff understand and respond to culture, Little need for policies and procedures, Consistent behaviour, Culture is embedded

24
Q

What are three characteristics of a weak culture?

A

Little alignment with business values, Inconsistent behaviour, A need for extensive bureaucracy and procedures

25
Q

What are three advantages of a strong culture?

A

Provides a sense of identity for employees, Increases commitment of employees to the company, Reinforces the values of the business

26
Q

What are Handy’s four types of culture?

A

Power, Role, Task, Person

27
Q

What are four characteristics of power culture?

A

A central source of power dominates, Little bureaucracy, Fast decision making, Few rules

28
Q

What are four characteristics of role culture?

A

Hierarchical, Clearly defined authority with power linked to job roles, Bureaucratic, Strict rules so little creativity

29
Q

What are four characteristics of task culture?

A

Teams formed to solve problems, Power lies in those with expertise to complete tasks, Matrix organisation, Based on cooperation and teamwork

30
Q

What are four characteristics of person culture?

A

Power lies in each individual, Enables people to develop their own career, Don’t necessarily work closely together, People believe they are superior to the business