The Intervention Process Flashcards
Universalization Technique
The generalization or normalization of bevhavior
Clarification
Reformulation of problem in a client’s words to make sure that the social worker is on the same wavelength
Confrontation Technique
Calling attention to something
Done sensitively with no judgement
Interpretation
Pulling together patterns of behavior to get a new understanding
Reframing & Relabeling
Stating problem in a different way so a client can see possible solutions
Summarization
Brings together the important points of discussion to give awareness of the progress made
Grasp of significance and formulation of meaning
Gives client and social worker sense of understanding
Omits irrelevant information
Provides sense of closure
Maslow’s Hierarchy of Needs in Intervention
Prioritization
“Deficiency Needs” addressed first and in order
[1. physiological 2. security 3. social 4. esteem concerns]
Must rule out medical and/or substance use issues in relation to problems
Problem-Solving Process in Intervention
- Engagement - why seek treatment and why now; define roles and expectations of tx; clarify limits of confidentiality and obtain consent
- Assessment - collect information re: strengths & needs to guide intervention; identify collateral contacts
- Planning - design of intervention; develop understanding of problem; develop goals
- Intervention - aimed at making change; active involvement; track progress
- Evaluation - subjective reports and objective indicators of progress used to determine when goals and objectives have been met; assess for need of new goal setting
- Termination - review progress; identify ongoing supports in anticipation of future needs
Stages of Change
Precontemplation - denial, ignorance of the problem
Contemplation - ambivalence, conflicted emotion
Preparation - experimenting with small changes, collecting information about the change
Action - taking direct action toward achieving a goal
Maintenance - maintaining new behavior, avoiding temptation
Relapse - feelings of frustration and failure
Micro Level Intervention
Concentration on helping client solve their problems
Relation to difficulties experienced on a personal level
Assist clients access needed services, as well as provide direct support and counseling
Individuals, couples, and/or families
Mezzo Level Intervention
Apply to larger groups and communities
Attempt to make connection between micro and macro levels
Macro Level Intervention
Importance of economic,, historical, sociopolitical, and environmental influences on client well-being and functioning
How such factors can facilitate growth and/or create problems
Systems-level changes that lead to opportunities and/or reduce barriers
Creating/changing policies, procedures, regulations, and laws
Motivational Approach
Engaging
Help clients realize what needs to change; recognize consequences of current behaviors or conditions that contribute to dissatisfactions
Foster belief that goals can be achieved and life can be different
Increase clients intrinsic motivation through conducive atmosphere for change
Engagement Techniques
Clearly identifying problem or risk area
Explaining why change is important
Advocating for specific change
Identifying barriers and working to remove them
Finding best course of action
Setting goals
Taking steps towards change
Preventing relapse
Empathy & motivation
Engaging Involuntary Clients
Acknowledge circumstances
Listen to clients experiences and feelings about interventions
Clear communication and purpose
Assist at appropriate pace (may be slow)
Build trust through being up-front and honest
Practical assistance
Attention and celebration to positives and achievements
EMPATHY
