Teams 2.0

Question 1

Improvement of team performance by

Answer 1

Training
Tools that structure how you communicate
Organizational redesign
Programm

Question 2

Training

Answer 2

Simulation training
CRM
Interprofessional training
Team training

Question 3

Tools that structure how you communicate

Answer 3

SBAR-method (Situation, Background, Assessment, Recommendation)
Debriefing Checklists
Rounds

Question 4

Programme

Answer 4

Combination of interventions

Question 5

Teamtypes most commonly found in HC

Answer 5

Project teams (QI teams)
Mangement team
Care delivery teams (patient population or disease type, setting)

Question 6

Effective teamwork is associated with

Answer 6

Reduced medical erros
Increased patient safety
Improved worker outcomes (reduced stress, intent to stay at work, job satisfaction)

Question 7

Worker outcomes

Answer 7

Reduced stress
Intent to stay at work
Job satisfaction

Question 8

Input Process Output IPO

Answer 8

Inputs > Process > Outputs
Inputs > Outputs

Question 9

Inputs IPO

Answer 9

Team composition
Team task
Resources
Organisational context

Question 10

Process IPO

Answer 10

Participation
Orientation
Reflexivity
Communication
Decision-making

Question 11

Outcomes IPO

Answer 11

Quality of care
Patient satisfaction
Team member well-being
Error rates reduction

Question 12

Processes for predicting performance of HC teams

Answer 12

Agreement upon team objectives
Clarity about leadership
Reflexivity

Question 13

Effective collaboration requires

Answer 13

Explicit, appropriate tasks and goals
Clear meaningful roles for each individual
Clear leadership
Feedback on performance

Question 14

Knotworking

Answer 14

Interprofessional relations are short-lived & constantly shifting
Interprofessional collaboration is constantly tie, untie and re-tieing seperate threads of activities during brief interactions