Models 4.0 Flashcards
D1
Low Competence
High Commitment
Developing
D2
Some Competence
Low Commitment
D3
Moderate Competence
Variable Commitment
D4
High Competence
High Commtiment
Developed
S1
High Directive
Low Supportive
Directing
S2
High Directive
High Supportive
Coaching
S3
Low Directive
High Supportive
Supporting
S4
Low Directive
Low Supportive
Delegating
HRM strategies
Differentiation (innovation)
Focus (quality)
Cost (cost-reduction)
HRM practices
Selection
Training
Appraisal
Rewards
Job design
Involvement
Status
Security
HRM outcomes
Commitment
Quality
Flexibility
Behavior outcomes
Effort/motivation
Co-operation
Involvement
Organizational citizenship
Performance outcomes
High productivity
High Quality
High Innovation
Low absence
Low labor turnover
Low conflict
Low customer complaints
Financial outcomes
Profits
Return on investment (ROI)
