Teams 1.0 Flashcards
Why teams in health care
Synergy
Necessary to provide care
Optimisation of time and resources
Social appeal/desirable
A ‘real’ team
Clear team boundaries
Team member stability
Interdependency
A context based concept
Difficulties defining team membership
Multiple team membership
Inner and outer circle
Patient as a teammember
Integrated Team Effectiveness Model
ITEM Components
Task Design
Team Process
Team Psycho-Social Traits
Organizational Context
Social & Policy Context
Team Effectiveness
Task Design ITEM
Task type (care delivery, management, project)
Task features (autonomy, expertise, work cycle, use of guidelines)
Team composition (size, age, discipline, diversity)
Influenced by Organizational Context
Influences Team Process, Team Psycho-Social Traits, Team Effectiveness
Team Process ITEM
Communication
Collaboration
Coordination
Conflict
Leadership
Decision-making
Participation
Influenced by Task Design
Influences Team Effectiveness, Team Psycho-Social Traits
Team Psycho-Social Traits
ITEM
Cohesion
Norms
Efficacy
Problem-solving effectiveness
Influenced by Task Design, Team Process
Influences Team Effectiveness
Organizational Context ITEM
Goals/standards
Structure
Rewards/supervision
Resources
Training environment
Information system
Influenced by Social & Policy Context
Influences Task Design
Team Effectiveness ITEM (Objective Outcomes)
Patient satisfaction
Patient status
Clinical quality
Cost-effectiveness
Team Effectiveness ITEM (Subjective Outcomes)
Perceived Team Effectiveness by team members
Well-being
Willingness to work together in the future
Limitations ITEM
Broad overview
Tailored to specific settings, type of teams
Not complete model
Not every factor is as important as the other
Psychological safety
Shared belief by members that the team is safe for interpersonal risk taking
Fair and Just Culture
Openly identifying and examining weaknesses
Is influenced by team leaders
Leads to speaking up and learning
