Role of the Project Manager Flashcards

1
Q

Name the different powers of a Project Manager.

A
  • Legitimate (or Formal) - Reward - Punitive (or Coercive) - Expert - Referent
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2
Q

What are the various positional powers of a Project Manager?

A
  • Legitimate (or Formal) - Reward - Punitive (or Coercive)
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3
Q

What are the various personal powers of a Project Manager?

A
  • Expert - Referent
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4
Q

Which is the best form of power for a Project Manager?

A

The best form of power depends upon the situation and the maturity level of the project manager. Generally speaking, personal powers (such as Expert and Referent) are better than positional powers (such as Legitimate, Reward and Punitive).

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5
Q

Reputation of a project manager is an example of which form of power?

A

Expert Power

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6
Q

Which form of power of a Project Manager is unlikely to buy commitment from team members?

A

Punitive (or Coercive) Power

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7
Q

Which forms of power of a Project Manager are most effective in getting commitment from team members?

A

Expert Power and Referent Power

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8
Q

Which forms of power of a Project Manager are most effective in getting compliance from team members?

A

Legitimate Power and Reward Power

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9
Q

Who holds more power in a matrix organization - Functional Managers or Project Managers?

A

Functional managers, because they control human resources directly and provide a permanent “home base” for project personnel to return to, after completion of the project.

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10
Q

Which form of power of a Project Manager is the worst choice in most situations?

A

Punitive (or Coercive) Power

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11
Q

Which form of power is derived from the experience of a Project Manager?

A

Expert Power

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12
Q

What is the total power of a project manager?

A

Total Power = Positional Power + Personal Power

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13
Q

A Project Manager is able to get work done from a team member ahead of schedule because they are Tennis buddies. This is an example of which form of power of the project manager?

A

Referent Power

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14
Q

Which project document grants formal powers to a Project Manager?

A

The Project Charter

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15
Q

Give an example of Indirect Power.

A

Contacts/network power (a form of power derived from alliance or contacts with someone influential in the organization)

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16
Q

What form of power is gained through flattery or other common ground?

A

Ingratiating

17
Q

What is the commonality between leadership and management?

A

Both are about being able to get things done.

18
Q

Which power is associated with Management?

A

Positional Power

19
Q

Which power is associated with Leadership?

A

Relational Power

20
Q

Managers ____________ status quo, whereas leaders ____________ status quo.

A

Managers <u>accept</u> status quo, whereas leaders <u>challenge</u> status quo.

21
Q

Who are the change agents in an organization?

A

The Project Managers are the change agents in an organization.

22
Q

What are the three legs of the PMI Talent Triangle?

A
  • Technical project management - Leadership - Strategic and business management
23
Q

Name any three leadership skills that a project manager should possess?

A
  • Negotiation - Resilience - Communication - Problem solving - Critical thinking - Interpersonal skills
24
Q

Who provides direction and vision of success for the project?

A

The Project Manager

25
Q

Top project managers spend about 90% of their time on a project in _____________.

A

Top project managers spend about 90% of their time on a project in <u>communicating</u>.

26
Q

A project manager may be involved in benefits realization activities even after the project is complete. True or False?

A

True. A project manager may be involved in follow-on activities related to realizing business benefits from the project.

27
Q

What are the traits of top 2% project managers?

A

Superior relationship and communication skills while displaying a positive attitude.

28
Q

In order to be the most effective, project managers need to have a balance of which three skill sets?

A
  • Technical project management - Leadership - Business Intelligence (strategic and business management)
29
Q

What is Situational power?

A

The power gained due to unique situation such as a specific crisis.

30
Q

What is Relational power?

A

The power gained through networking, connections, and alliances.

31
Q

Project managers need to employ both __________ and management in order to be successful.

A

Project managers need to employ both <u>leadership</u> and management in order to be successful.

32
Q

What style of leadership is associated with Agile projects?

A

Servant leader

33
Q

What are the traits of a transactional leader?

A

A transactional leader focuses on goals, feedback, and accomplishment to determine rewards.

34
Q

What are the traits of a servant leader?

A

A servant leader demonstrates commitment to serve and put other people first.

35
Q

What is the term to describe leaders who empower followers through idealized attributes and behaviors?

A

Transformational

36
Q

What is Interactional leadership?

A

It is a combination of transactional, transformational, and charismatic leadership styles.

37
Q

What are the three dimensions of complexity in projects?

A
  • System behavior - Human behavior - Ambiguity
38
Q

What is the difference between Power and Authority?

A

Power is the ability to get things done, whereas Authority is the formal power derived from one’s position in the organization.