Conflict Resolution

Question 1

What is generally the best conflict resolution technique?

Answer 1

Problem Solve

Question 2

Which is generally the second best conflict resolution technique after Problem Solve?

Answer 2

Compromise

Question 3

Which conflict resolution technique usually results in a lose-lose situation?

Answer 3

Compromise

Question 4

Which conflict resolution technique generates a win-lose situation?

Answer 4

Force/Direct

Question 5

What is Problem Solve technique for conflict resolution?

Answer 5

A conflict resolution technique that involves solving the root cause of the conflict so that the conflict is permanently resolved. It leads to a win-win situation.

Question 6

Which conflict resolution technique generates a win-win situation?

Answer 6

Collaborate/Problem Solve

Question 7

What is the other name for Collaborate (technique for conflict resolution)?

Answer 7

Problem Solve

Question 8

Which technique is generally regarded as the worst conflict resolution technique?

Answer 8

Force/Direct

Question 9

Which type of conflict resolution technique is usually reserved for resolving emergency situations?

Answer 9

Force/Direct

Question 10

What are the best practices for resolving conflicts?

Answer 10

Conflict should be addressed early and usually in private, using a direct, collaborative approach. The parties involved in the conflict have the initial responsibility of resolving the conflict. Project manager should intervene only if the conflict escalates.

Question 11

What is the Withdraw technique for conflict resolution also known as?

Answer 11

Avoid

Question 12

What is the Smooth technique for conflict resolution also known as?

Answer 12

Accommodate