Project Integration + Change Mgmt

Question 1

In project management, who is primarily responsible for ensuring that all aspects of the project are properly coordinated and integrated to achieve the project objectives?

A. The project sponsor

B. The project manager

C. The functional manager

D. The project team

Answer 1

B. The project manager

Question 2

In which project management approach is the integration of detailed, written plans a critical requirement, ensuring that all aspects of the project are documented and followed systematically?

A. Agile approach

B. Predictive/Traditional/Waterfall approach

C. Hybrid approach

D. Lean approach

Answer 2

B. Predictive/Traditional/Waterfall approach

Question 3

In Agile project management, how is project integration typically managed, particularly in relation to stakeholder engagement?

A. Integration happens only at the beginning and end of the project.

B. Integration is managed through periodic reviews and formal change control.

C. Integration happens continuously throughout the project due to ongoing stakeholder engagement and iterative processes.

D. Integration is managed primarily by the project sponsor with minimal input from the team.

Answer 3

C. Integration happens continuously throughout the project due to ongoing stakeholder engagement and iterative processes.

Question 4

During a project review, you discover that a task was completed incorrectly, leading to a deviation from the project plan. What type of action should you take to bring the project performance back in line with the plan?

A. Preventative Action

B. Corrective Action

C. Defect Repair

D. Modification to the Baseline

Answer 4

Corrective Action:
This is a deliberate activity that realigns project performance with the project management plan after a deviation has occurred. It’s intended to correct the problem and bring the project back on track.

Question 5

You are concerned about a potential issue that could arise in the future and negatively impact the project. To avoid this problem, you decide to implement measures in advance. What is this type of proactive measure called?

A. Defect Repair

B. Corrective Action

C. Preventative Action

D. Modification to the Baseline

Answer 5

Preventative Action:
This is a proactive measure taken to avoid potential problems or risks before they occur. The goal is to prevent any deviations from the project plan.

Question 6

After completing a deliverable, your team discovers that it does not meet the required specifications. What should you do to correct this issue?

A. Implement Corrective Action

B. Perform Preventative Action

C. Initiate Defect Repair

D. Request a Modification to the Baseline

Answer 6

C. Initiate Defect Repair

Defect Repair: This action involves fixing or reworking a deliverable that does not meet the required specifications or quality standards. The goal is to correct the defect so that the deliverable meets the project’s requirements.

Question 7

Your project scope has changed due to new stakeholder requirements, and you need to adjust the project plan accordingly. What is this change called?

A. Corrective Action

B. Preventative Action

C. Defect Repair

D. Modification to the Baseline

Answer 7

Modification to the Baseline:
When changes to the project scope, schedule, or cost occur, the baseline (the approved plan) must be updated to reflect these changes. This ensures that the project plan remains accurate and aligned with current project objectives.

Question 8

During your project, a stakeholder suggests a change, expressing concerns that the current approach may not be effective and proposing an alternative method. What is the first step you should take as the project manager?

A. Immediately implement the stakeholder’s suggested change to maintain stakeholder satisfaction.

B. Pause and evaluate the impact of the proposed change on the project’s scope, schedule, cost, and quality before taking any further action.

C. Ignore the suggestion and continue with the current approach since the project plan is already approved.

D. Escalate the suggestion to senior management without assessing its impact.

Answer 8

B. Pause and evaluate the impact of the proposed change on the project’s scope, schedule, cost, and quality before taking any further action.

Question 9

In the context of change management, the ADKAR® model outlines the key milestones an individual must achieve for successful change. Which of the following sequences correctly represents the stages of the ADKAR model?

A. Awareness, Development, Knowledge, Application, Review

B. Awareness, Desire, Knowledge, Ability, Reinforcement

C. Assessment, Desire, Knowledge, Achievement, Reinforcement

D. Awareness, Decision, Knowledge, Ability, Retention

Answer:

Answer 9

B. Awareness, Desire, Knowledge, Ability, Reinforcement

Question 10

Your organization is implementing a significant process change that will affect all project teams. Despite the benefits, you are facing strong resistance from several team members who are accustomed to the old way of working. They are expressing concerns about the new process, are reluctant to engage in training, and are skeptical about the change’s long-term benefits. As the project manager, what structured approach should you use to guide your team through this change effectively?

A. Conduct a risk assessment to address potential project delays.

B. Implement the ADKAR model to address resistance and facilitate successful adoption of the change.

C. Push forward with the change despite resistance, assuming they will eventually adapt.

D. Outsource the training to a third-party vendor without addressing the underlying concerns.

Answer 10

B. Implement the ADKAR model to address resistance and facilitate successful adoption of the change.

Implementing the ADKAR Model: The ADKAR model is a structured approach that helps manage individual change by focusing on five key milestones

Question 11

What are the 5 points of the Change Management Process?

Answer 11

1. Request for Change
2. Impact Analysis
3. Approve/Deny
4. Implement Change
5. Review/Reporting

Question 12

In a traditional project management approach, how are most changes to the project typically handled?

A. Changes are implemented immediately by the project team.

B. Changes are only discussed during project closeout.

C. Nearly all changes go through a formal change management process or change management board for approval.

D. Changes are left to the discretion of the individual team members.

Answer 12

C. Nearly all changes go through a formal change management process or change management board for approval.

Question 13

When setting up a Change Management Board (CMB) in a project, what is an important step to ensure clarity and accountability?

A. Allow any project team member to join the Change Management Board as needed.

B. Put in writing who is on the Change Management Board and their specific roles.

C. Only include external stakeholders on the Change Management Board.

D. Ensure that the Change Management Board meets only at the end of the project.

Answer 13

B. Put in writing who is on the Change Management Board and their specific roles.

Question 14

In Agile approach, are changes made to the sprint once it gets started?

Answer 14

no

Question 15

You are managing a project that involves significant organizational change. To gauge how employees feel about the upcoming changes, which tool should you use to collect this feedback?

A. Risk Assessment

B. Attitudinal Survey

C. Focus Group

D. Performance Review

Answer 15

B. Attitudinal Survey

Attitudinal Survey: This tool is used to assess how people feel about specific topics, such as changes within an organization. It helps project managers understand the emotional and psychological state of employees, which can inform change management strategies.

Question 16

As part of a change management initiative, you need to ensure that all employees are familiar with the upcoming changes and understand how it will impact their work. What is the most effective approach to achieve this?

A. Conduct a Performance Review

B. Implement an Informational Campaign

C. Schedule One-on-One Meetings with Each Employee

D. Issue a Memorandum without Follow-Up

Answer 16

B. Implement an Informational Campaign

Informational Campaign: This approach is designed to familiarize employees with changes by providing clear and consistent communication about what the changes are, why they are happening, and how they will impact the organization. It typically includes a mix of newsletters, presentations, and other communication tools.

Question 17

Your organization is undergoing a strategic transformation, and you need to ensure that everyone is aligned with the new strategic direction. Which tool or statement should you create to clearly articulate this strategic vision?

A. Project Charter

B. North Star Statement

C. Work Breakdown Structure (WBS)

D. Risk Management Plan

Answer 17

B. North Star Statement

North Star Statement: This is a concise and clear articulation of the organization’s strategic direction. It serves as a guiding principle that helps align all activities and decisions with the overarching goals and vision of the organization.

Question 18

You are managing a complex project with multiple interconnected components, and your team is struggling to manage the complexity. To simplify the project and reduce the number of variables, what strategy should you employ?

A. Reframe the problem by introducing more variables.

B. Decouple the project by disconnecting parts to simplify and reduce complexity.

C. Increase the scope of the project to include additional components.

D. Centralize all project activities to ensure consistency.

Answer 18

B. Decouple the project by disconnecting parts to simplify and reduce complexity.

Decoupling: This strategy involves breaking down a complex project into smaller, more manageable components by disconnecting or decoupling the parts. This reduces the number of variables and simplifies the overall project, making it easier to manage and understand.

Question 19

You are facing a challenging issue in your project, and you need to gain new insights to solve it. Which approach should you use to reframe the problem and explore it from different perspectives?

A. Focus solely on the technical aspects of the problem.

B. Reframe the problem by viewing the system from diverse perspectives, such as people, processes, and technology.

C. Narrow the scope of the problem to avoid complexity.

D. Reframe the problem by excluding data and focusing only on opinions.

Answer 19

B. Reframe the problem by viewing the system from diverse perspectives, such as people, processes, and technology.

Reframing the Problem: This approach involves looking at the problem from different perspectives (such as people, processes, departments, and technology) to gain a more holistic understanding of the issue. This diversity in viewpoints can lead to innovative solutions and a more balanced approach to problem-solving.

Question 20

You are managing a project in a highly dynamic environment where the conditions are constantly changing, and the future is difficult to predict. This environment can be best described using the VUCA acronym. What does VUCA stand for?

A. Variable, Unpredictable, Conflicted, Abstract

B. Volatile, Uncertain, Complex, Ambiguous

C. Vague, Uncertain, Complicated, Aggressive

D. Volatile, Unreliable, Critical, Ambitious

Answer 20

VUCA: This acronym is used to describe environments that are:
Volatile: Characterized by rapid and unpredictable changes.

Uncertain: Lacking clarity about the present and future.

Complex: Involving many interconnected variables and factors.

Ambiguous: Open to multiple interpretations and lacking clear solutions.

Question 21

As a project manager, you are committed to enhancing the quality and efficiency of your project deliverables. You decide to implement an approach that involves regularly seeking ways to improve products, services, or processes throughout the project lifecycle. What is this approach called?

A. Change Management

B. Continuous Improvement (CI)

C. Risk Mitigation

D. Quality Control

Answer 21

B. Continuous Improvement (CI)

Question 22

You are analyzing defects in a product development process and want to prioritize the most significant issues to address. You decide to use a Pareto chart to help with this analysis. How does the Pareto chart, in conjunction with the 80/20 rule, assist you in improving the process?

A. It shows that 80% of the problems are caused by 80% of the issues identified.

B. It helps identify that 20% of the causes are responsible for 80% of the problems, allowing you to focus on the most significant issues.

C. It indicates that all causes contribute equally to the problems, so you should address them in order of appearance.

D. It focuses on resolving 20% of the issues, which will eliminate all problems.

Answer 22

B. It helps identify that 20% of the causes are responsible for 80% of the problems, allowing you to focus on the most significant issues.

Question 23

You are managing a project to improve user engagement on your company’s website. Your team has proposed two different designs for the homepage, but there is uncertainty about which design will better achieve your goals. What approach should you use to determine which design is more effective before fully implementing one of them?

A. Implement both designs simultaneously on different sections of the website and monitor overall traffic.

B. Use A/B testing to compare the two designs by showing each version to a subset of users and measuring which one performs better based on user engagement metrics.

C. Choose the design that the majority of the project team prefers and implement it across the entire website.

D. Conduct a focus group to gather opinions on which design users might prefer.

Answer 23

B. Use A/B testing to compare the two designs by showing each version to a subset of users and measuring which one performs better based on user engagement metrics.

Question 24

Your organization’s knowledge manager informs you that they are in the process of moving important project documents to offsite storage. To ensure that the documents stored offsite are always the most current versions, what should you implement?

A. Conduct regular audits of the offsite storage facility.

B. Implement version control to track and manage document updates.

C. Rely on manual updates from the knowledge manager.

D. Store multiple copies of each document to ensure redundancy.

Answer 24

B. Implement version control to track and manage document updates.

Question 25

As a project manager, you want to ensure consistency and efficiency in the creation of project documents and deliverables across all projects within your organization. What is the most effective approach to achieve this?

A. Allow each team to create their own formats for project artifacts.

B. Use templates to standardize artifacts across projects, ensuring consistency in format and content.

C. Rely on project team members to remember the key components of each artifact.

D. Manually review all project documents to ensure they meet organizational standards.

Answer 25

B. Use templates to standardize artifacts across projects, ensuring consistency in format and content.

Question 26

As a project manager, you need to ensure that all project artifacts are properly tracked, and any changes to them are monitored and controlled throughout the project lifecycle. Which document should you refer to or develop to manage this process effectively?

A. Project Charter

B. Risk Management Plan

C. Configuration Management Plan

D. Communications Management Plan

Answer 26

C. Configuration Management Plan

Configuration Management Plan: This plan outlines the procedures and processes for tracking project artifacts, such as documents, deliverables, and software, as well as monitoring and controlling any changes to them. It ensures that all changes are documented, approved, and implemented in a controlled manner, maintaining the integrity of the project’s baseline.

Question 27

As a project manager, you are approached by one of the project
stakeholders asking for a change in the project work breakdown
structure (WBS). The stakeholder brings enough reasons to show that the
change does not affect the project time or cost. What is the best action
for you in this situation?

A. Ignore the change and ask the stakeholder to formally request a
change.

B. Since there are no time and cost effects, implement the change.

C. Raise the change to your management.

D. Look for other impacts that the change may have.

Answer 27

D. Look for other impacts that the change may have.

Question 28

Your team is involved in selecting a seller for one of the important
systems of the project. Two of your team members have a conflict
over selecting the seller. One of them believes that you should
choose company X while the other argues that company Y should
be awarded the contract. Which one of the following will you refer
the team to make the decision?

A. Seller proposals

B. Source selection criteria

C. Project management plan

D. Procurement documents

Answer 28

Answer: B
Important to have criteria established before you get proposals back. Source selection criteria established to determine vendors.