Programmes - APAC

Question 1

NH: migration strategy

Answer 1

From May25 to May26:
- only flights after May26 on Altéa INV master
- RES/TKT btw Able-D and Altéa
Then DCS rollout

Note:
Altéa already has an image of DOM flights for cnx w/ INT but in “shadow”

Question 2

NH in-house PSS: name

Answer 2

Able-D

Question 3

NH: migration gap

Answer 3

BZR for INV ownership: need to add flight date

Question 4

NH: what was the initial problem of DCS150

Answer 4

Wrongly considered no gap for Offer at first

Question 5

NH: PCP002: impact for PROS

Answer 5

NH must push biased prices to PROS (“PIF”)

Question 6

NH: PCP002: partial price upload

Answer 6

Yes but NH must import the full list again

Question 7

NH: PCP002: 1MY planned for perf: scope

Answer 7

Process to identify TPs. For the rest, parallelisation means nothing to do…

Question 8

NH: PCP002: Instant

Answer 8

Instant is an option for NH. Supported by DP per roadmap. Extra cost for computing power but no gap

Question 9

What was left of TMS cutover

Answer 9

non-MoR in MmB

Question 10

SQ TPC: Hotel result consolidation

Answer 10

If same hotel in Agoda and TMS, keep cheaper

Question 11

SQ TPC works mostly for what type of providers and why

Answer 11

Hotel aggregators because AHP has some orchestration for them which hotel chains don’t benefit from

Question 12

PG RMS: which one and followed by whom

Answer 12

SRM, Jianshu

Question 13

AI: Impact of SRM on their team

Answer 13

Need to recruit or reposition ~30ppl

Question 14

Bill for NH affiliated carriers’ websites

Answer 14

1.5M in total for 5 websites

Question 15

Air India: SRM & NRM contractual dates

Answer 15

SRM: Aug22-May23
NRM: May23-May24 (AI can postpone CUT by 6 months)

Question 16

QH: RIT+DIG cutover date

Answer 16

Sep23

Question 17

QH: RMS KoM-CUT dates

Answer 17

KoM at PSS CUT Sep23
then 1 year

Question 18

SQMER: total gaps + cost for SQ

Answer 18

200MY

Implem fee: 6M eur (sticks)
PCP: 2M
Recurring fees: 30k/mth

Question 19

NH PCP002: total sizing

Answer 19

11MY

Question 20

SQ DP Phase 0: cutover date

Answer 20

29Nov22

Question 21

SQ DP Phase 2: cutover date

Answer 21

01Jun23

Question 22

SQ DP: limitation of phase 1 (beyond TCH)

Answer 22

No servicing

Question 23

SQ: DP touchpoints

Answer 23

SAA, SQM, NDC, ARDw
Kayay and DBS (through SQ API) + WeChat Mini Pgm - prime booking

Question 24

GA: RMS situation before cutover

Answer 24

• BPV from PROS (except on new flights where Transient BPV i.e. built from cls control rules w/ yld values)
• Ylds from Altéa as PROS’ were really bad

Question 25

GA: NRM cutover

Answer 25

16Jan23

Question 26

NH DCS150 voluntary change journey at DCS: additional feature NH wants

Answer 26

Allow standby waitlist proposals if:
- earlier than current solution
- more expensive

Question 27

NH gaps related to DEI 109

Answer 27

ATC SHopper and view cart

Question 28

JL: corner case of DW

Answer 28

Pax has flown outbound and then disrupted. DW flow on DGA to skip shopping in this case (new case to be added on top of other existing ones) and allow pax to cancel inbound and re-price flown one with cheapest from half-RT or OW fares.

Allowing shopping would have been very complicated because needs cheapest from ATC std, ATC DW and half-RT fares and OW fares.

Question 29

NH: latest DCS150 problem

Answer 29

ATC Shopper only allow full bound exchange. To be able to do partial bound, dev done for SWA to ask JS only TS containing a specific segment. Was enough for SWA as max 2-seg O&Ds
But not enough for NH and soon not for SWA, migrating to 3

Question 30

Main reason why PCP002 is no longer usable

Answer 30

As tickets become exchangeable and repricing should be historical, we need to keep the full history of the Target Prices…

Question 31

NH conclusion on AIr DP

Answer 31

Drop PCP002 but keep DP contract and push to a later date tbc based on evolution of regulation

Question 32

An advantage NH sees in DP

Answer 32

The constantly evolving price would make it difficult for JL to follow

Question 33

Challenge of AI NRM

Answer 33

First migration from SRMp. Shadow mode of NRM might not be possible w/o gaps, under assessment

Question 34

JL Ribbon program: scope

Answer 34

Domestic Transformation
- Move to ATPCo and through fares, O&D avl
- New website (ADP) based on DES

Question 35

JL after Sakura

Answer 35

• INT in ATPCo with through fares/O&D
• DOM w/ PAM and sector fares