Product - AAM

Question 1

EY main interest in AAM

Answer 1

Promocodes
- created in seconds vs minutes
- clear usage view (esp. massive promocodes) - can ask customers why not used
- quotas (good as cannot control who uses)

Question 2

Airline(s) blocking air technique due to reporting and why

Answer 2

AA for accounting and proration

Question 3

Hotel MoR Refund: relies on

Answer 3

ASC (can be activated only for HTL EMDs)

Question 4

Override Elements in PNR Feed

Answer 4

The OVD from TST (not TKT) is in PNR but not in PNR Feed

Question 5

Ancestor of EMD

Answer 5

MSR

Question 6

AC Flight Certificates

Answer 6

Same as Priority Rewards but with flat discounts

Question 7

Override Elements in Ticketing Feed

• example of usage

Answer 7

Present

Used by AC to show corporations how much they saved (not sure they really did it)

Question 8

Air promocode in Ludwig TP: plan & limitation

Answer 8

Only at shopping (not pricing)
Only for SQ until 3Q22

Question 9

TPC: what content can we do in MoR?

Answer 9

Hotel and INS

Question 10

TPC: criteria of Merchant Determination Rule

Answer 10

PoS only (and it’s in Menu>Offer not actions)

Question 11

AMROF: what does SQ do with it

Answer 11

• DSH on rules defined
• DSH on NDC sales (not sure that really finished)

Question 12

Assumptions of compatibility of LHG Continuous Pricing + Promocode

Answer 12

Only payment as shopping too expensive (LHG OK)

Question 13

DY/D8: OoM for Airline Group for Promocode

Answer 13

150md (cheaper than for LH as only one website)

Question 14

Chargeable service sold by IMP

Answer 14

Testing for XK done by a DBS in Tunis

Question 15

Airlines with Notifications by email

Answer 15

AV and TU

Question 16

Main obstacle for Notification deployment

Answer 16

Spamming when multipax (ex RJ)

Question 17

SQ: TPC Agoda perf in PRD

Answer 17

~20ms for MoR and non-MoR

Question 18

TPC: where can we see TPC sales?

Answer 18

• HTL MoR in AAM Dashboards thanks to the EMD
• Everything except INS in AeRE reporting tool
• INS in AllStats only

Question 19

AC Continous Pricing and Promocode compatibility: OoM

Answer 19

1.5MY

Question 20

How does AAM discounts fares converted into points

Answer 20

Discounts in cash and then this is converted (so old price is lost) (ex: QF)

Question 21

AAM annual revenues

Answer 21

5M (covid-adjusted) [hive since a lot of techniques]

Question 22

Cost of a full scope AAM implem

Answer 22

1MY (including DOP rule-based)

Question 23

Discount by FOP: limitation

Answer 23

Only works on DC & RefX

Question 24

Discount by FOP: MH solution

Answer 24

Dedicated portal where only possible to pay by MasterCard w/ a specific OID

Question 25

Subparts of AMROF

Answer 25

RCF MAR: Merchandising Analytics Report

Question 26

Process for implementation of AAM in WBS

Answer 26

- Specific CP for Impacted Systems Team (same as DAPI) + specific cost - Integration, testing, certification

Question 27

Objective of the Deep Dive

Answer 27

Going deep to remove any question ahead of the implem and in particular fill the QUE

Question 28

Biggest user of AAS PC

Answer 28

OZ

Question 29

Fare related criteria in AAM

Answer 29

- Fare class: in all Air techniques - Fare basis: * AAS PA/PC (O&D only) * Notif (segment & O&D)

Question 30

How does MIAM work for AY

Answer 30

AY model computes a number corresponding to a probability to buy. With this number, choose the tab of the right range and apply corresponding percentage

Question 31

AAM: lambda box issue plan

Answer 31

- BA & 4Z secured - Q3: Capacity freed by migration to Azure - 4Q24: AAM migration to Azure

Question 32

One of the missions of BLR AAM

Answer 32

Migration of DSH to Azure

Question 33

QF promo codes and redemption classes

Answer 33

Redemption classes not eligible because discount cannot be shown. Indeed, discount applied on cash and then only final price converted

Question 34

What can we show in ITR from price adjustement and how to update it

Answer 34

Only promo code, not old price CP needed to DOC team to implement it

Question 35

Solution for seat quotas for QR

Answer 35

Very same solution but Seating redimensioned

Question 36

AAM: new asynchronous process

Answer 36

When updating rules, the UI is much quicker and then the update in db is done asynchronously so it can be a few seconds longer than before

Question 37

Conditions for the AAS PC on an airline to apply on a travel solution

Answer 37

a/l must be: - fee owner of all fee components - marketing or operating of all segments

Question 38

Conditions for the Air PC on an airline to apply on a travel solution

Answer 38

IF PARTNERSHIP a/l must be: - fare owner of at least one fare component - marketing or operating of at least one segment

Question 39

Promo Code for airline groups: delivered for DY/D8: Scope

Answer 39

Application but NOT dashboard nor UI

Question 40

Promo Code for airline groups: delivered for DY/D8: Solution

Answer 40

Parent airline defined: it's PC will apply to the child - DSH: application counted on parent DSH if tkt part of parent tkting feed - Limitation: svc to be discounted cannot exist ONLY for child a/l

Question 41

OVD access in WBS or feeds

Answer 41

WBS: - Air: cryptic WBS is internal only - AAS: not available Ticketing online feed: - Sized for KE RFP PNR online feed: - Available (AC used it)