Airlines - APAC

Question 1

SQ VP RM

Answer 1

Alan Lim

Question 2

Bamboo and Direct Connect: how much does it represent

Answer 2

Around 30% of their distribution, which is very unusual. Probably because tickets are so cheap that the GDS fee would be prohibitive

Question 3

Japan CAB requirement for international flights

Answer 3

Only requires to disclose min and max price per RBD/FF

Question 4

NH product & pricing strategy wrt JL

Answer 4

NH main FF is exchangeable, JL not
BUT otherwise all prices are exact matches

Question 5

New JL filing granularity

Answer 5

With move to Ludwig: from flight+date to group of flights+seasons

Question 6

Objective of Japan CAB

Answer 6

Stop JL and NH from undermining their competitors like LCC. Whenever they go too low, they take a blame

Question 7

NH use of their RMS

Answer 7

Completely overridden. Only one class is open and it’s the one corresponding to the advance purchase and they change its price to map JL even if it should be 2 classes away, etc.

Question 8

NH domestic: P2P vs connecting traffic and consequence

Answer 8

95% P2P (so PROS segment)

Question 9

KE call centre solution

Answer 9

In-house Kalis based on WBS

Question 10

KE loyalty impact for Offer

Answer 10

None but Miles & cash in the same contract: we need to dvp it for ATC

Question 11

Last name of George from SQ

Answer 11

George Wang

Question 12

Why is interoperability of SQ and Scoot so important

Answer 12

Has increased from 10% to 25% following the merger with MI

Question 13

SQ’s Bryan: name and role

Answer 13

Bryan Koh: EVP E-com & Distribution

Question 14

SQ’s Joe: name and role

Answer 14

Jole Ooi: Pricing & Merchandising

[Joey Tribiani]

Question 15

Top boss from KE: name and role

Answer 15

Kenny, CMO

Question 16

End of MI: date

Answer 16

Jan21 (ceased operations)

Question 17

VN PBs

Answer 17

Pre-covid: 23M

Question 18

JL: share of INT traffic and share of INT.com

Answer 18

20% with only 3% on INT.com! But very significant in revenues

[nose, tree]

Question 19

CZ: specificity of their .com shopping

Answer 19

You don’t choose the cabin, it returns all

Question 20

QF new RMS

Answer 20

In-house: BOOST

Question 21

Specificity of NHDOM regarding implementation

Answer 21

Nobody on Fares/Shopping part, managed by R&D

Question 22

AI future NDC partner

Answer 22

Tata Neu

Question 23

Why did AI do an FCR during SRM project

Answer 23

Add premium eco cabin

Question 24

Size of CZ

Answer 24

~100M PBs, top 1 or 2 in China

Question 25

SQ revenue, profit and profit% in 2023 (similar to pre-covid)

Answer 25

Revenue: 18 billions [tuba]
Profit: 3 billions [tree]
%: 15% [tall]

Question 26

Ludwig revenues from SQ (IT, DIS) and TR in 2019

Answer 26

• SQ IT: 45
• SQ DIS: 38
  -> Total 82
• TR (1N): 7M
  [Jul82]

Question 27

SQ PBs

Answer 27

28M (2019) [nibards]

Question 28

SQ .com PNRs / DIS net bkgs / NDC net bkgs

Answer 28

DIG: 2M
DIS: 6M
NDC: 1M
[nachos]

Question 29

SQ number of NDC partners

Answer 29

70+

Question 30

SQ NDC target

Answer 30

50% of indirect distribution

Question 31

MH branding of NDC Seller UI

Answer 31

NDC Agent Plus

Question 32

CAB constraints on INT

Answer 32

Need to file maximum fares (not exact amounts)

Question 33

Local Content Provider used by SQ

Answer 33

Pelago

Question 34

SQ: who manages AGM/G3

Answer 34

RM: ChungWai/Alan Lim

Question 35

KE’s in-house CEM

Answer 35

One ID

Question 36

KE’s holding company and detail

Answer 36

Hanjin KAL owns:
- KE
- Topaz

Question 37

JL NDC deployment

Answer 37

Only connected to TF and restricted to UK

Question 38

6 biggest airlines in Altéa in APAC in order

Answer 38

JL, QF, KE, AI, CX, SQ