Product - RMS

Question 1

SRM premium

Answer 1

Same fct as NRM but on segments

Question 2

SRM premium as opposed to

Answer 2

SRM essential

Question 3

Pre-requisite for GRMS

Answer 3

6 months of BGF

Question 4

UK: how many O&Ds to calibrate and how many analysts

Answer 4

250 O&D/PoS for 12 analysts so 20 each

Question 5

Feed from our RMS

Answer 5

RFF (sort of BIF from RMS to airlines’ systems)

Question 6

Top 3 RMS in the industry

Answer 6

1 PROS
2 Ludwig (since SWA)
3 Accelya

Question 7

SWA RMS revenues for Ludwig

Answer 7

11M/year

Question 8

Second biggest RMS customer

Answer 8

AS

Question 9

RMS market share

Answer 9

30% for Ludwig group

Question 10

SRMe->NRM migration: which airlines

Answer 10

FI (without yields)
UK
KU

Question 11

What feed did we have form ITA for RMS at cutover

Answer 11

• BIF from 1S INV (2 yrs)
• For SBR bookings, we used RevAcc as a proxy (1 yr)
• RevAcc: std

Question 12

Standard duration of SRM projects

Answer 12

SRMe: 6 mths
SRMp: 8 mths

Question 13

Some differences of SRMp compared to SRMe (7)

Answer 13

• Parametric fct instead of time-series
• travel purpose
• multiple FF vs Q-forecasting
• automatic sponsorship
• automatic calibration
• AFA
• Branded fares

Question 14

Why do we need an RM workflow document

Answer 14

Business Transformation is focused on scenarios, not the day-to-day work

Question 15

How to deploy AFA

Answer 15

Possible to activate in silent: modifiers can be seen, but not applied to fct

Question 16

RMS required historical data

Answer 16

1 year of full departure dates so 2 years to have all DtDs

Question 17

Other minor feed required for a standalone RM

Answer 17

DCS counters for no-show fct (can be passed in the BIF)

Question 18

PG RevAcc pb

Answer 18

Accelya was too expensive

Question 19

PG RevAcc solution and limitation

Answer 19

Use ETS files
- proration approximated
- direct channel tickets only (missing TAs)

Question 20

How did GA provide RevAcc feed

Answer 20

BUilt themselves from the usual Accelya feed

Question 21

Limitation of Accelya’s standard RevAcc feed

Answer 21

Only the airline’s coupons but we need interline for geo yields and geo O&Ds

Question 22

RMS peaking?

Answer 22

There will be 2 peaks: WN and the rest

Question 23

Airlines that have migrated RMS at the same time as PSS

Answer 23

TAROM (Romania) + TAAG (Angola)