Personnel Evaluations Flashcards

1
Q

Objective evaluation most likely to occur if based on

A

specific data relating to performance

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2
Q

Performance standards should be two things

A

ATTAINABLE and PASSABLE. *Don’t set standards at PERFECTION level

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3
Q

Lenient rater makes those who work for harsh rater feel

A

unfairly treated

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4
Q

Besides being the most common rating error, LENIENCY can cause

A

morale to suffer

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5
Q

A PROGRESS interview with subordinate whose performance is slipping can be used to

A

help him avoid a possible breach of discipline

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6
Q

When the ratings done by one boss are usually HIGH and another usually LOW,

A

you should check out the STANDARDS being used

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7
Q

Evaluation of subordinate should be based on

A

specific instances of work performance ie the subordinate’s job

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8
Q

A newly-assigned supervisor who must do EVALUATIONS should base them on

A

RECORDS and REPORTS

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9
Q

Sergeant Smith rates a subordinate high because of two traits that the sergeant likes. This is an error because the evaluation is

A

SUBJECTIVE *topic of SUBJECTIVITY

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10
Q

Performance evaluations can help subordinates to engage in

A

self-appraisal

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11
Q

Objective ratings are based on

A

OBSERVED PERFORMANCE

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12
Q

Evaluations should be based on

A

OVERALL PERFORMANCE

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13
Q

Employee job performance should be measured against

A

defined performance standards

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14
Q

When a reward system is implemented, it is essential that the officers receive

A

continuous feedback about how their performance compares to standards that have been set

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15
Q

An officer’s motivation to achieve a performance goal will be affected by his

A

belief that his superior has acted fairly in setting the goal

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16
Q

A performance evaluation system - good morale among subordinates will be enhanced when the subordinates believe

A

that leadership is fair in its use of the system

17
Q

Properly administered evaluations based upon sound objective data are

A

unparalleled as a foundation upon which a supervisor can help a substandard employee develop a program to improve his performance

18
Q

What should happen when supervisors regularly commit rating errors?

A

Consider supervisory training in “Applying Performance Standards”

19
Q

The morale of the best cops will be hurt if all cops get

A

HIGH RATINGS

20
Q

When evaluating a subordinate you CANNOT ignore

A

a minor problem