Directives/Orders

Question 1

If a boss, not in your chain of command, orders you to do something, you should

Answer 1

DO IT! *IF you can confer with you boss first, then do so

Question 2

When dealing with an incompetent subordinate you may have to

Answer 2

engage in autocratic methods to get the job done

Question 3

Unity of Command means

Answer 3

subordinate receives direct orders from ONE boss

Question 4

Most orders should be framed as

Answer 4

REQUESTS.

Question 5

A boss is NOT providing direction if he almost always uses

Answer 5

IMPLIED/SUGGESTIVE orders. Implied orders are OK under certain circumunstances

Question 6

The concept of UNITY OF COMMAND can be violated when

Answer 6

you observe a member of another unit violating a SAFETY RULE

Question 7

A DIRECT command should be used when you observe a subordinate violating

Answer 7

a SAFETY RULE

Question 8

If a subordinate refuses an order to perform a certain task, you should

Answer 8

find out WHY

Question 9

When your boss gives you a job to do, you should

Answer 9

CLARIFY the assignment

Question 10

Police officer receives multiple orders, involving the same problem, he should

Answer 10

follow the last order given.

Question 11

To be sure a subordinate understands your orders, he should

Answer 11

repeat the orders in his own words

Question 12

If a high-ranking boss gives orders directly to a police officer, the authority of supervisors in the chain of command is

Answer 12

weakened

Question 13

When subordinate questions what has been told to do and suggests another way to do it that will not work, you should

Answer 13

explain to him the reason why his way will not work.

Question 14

Written orders facilitate

Answer 14

systemic follow-up and provide a basis for attaching accountability for failures

Question 15

Do not give an implied order to an INEXPERIENCED subordinate, unless you are trying to

Answer 15

develop him.

Question 16

When a subordinate is reluctant to perform a task, you should

Answer 16

find out WHY

Question 17

What KIND OF ORDERs should be used when complex operations or numerous persons are affected to facilitate systemic follow-up and provide a basis for attaching accountability for failures

Answer 17

Written Orders - this means it will go through chain of command

Question 18

When a supervisor gives an order, the subordinate’s performance should be

Answer 18

OBSERVED and INSPECTED. *CONTROLLING involves follow-up

Question 19

In a non-emergency situation, when you give an order to a subordinate, you should tell him

Answer 19

HOW you want it done and the REASON why it should be done that way

Question 20

If new directives are given to subordinates there must be

Answer 20

feedback

Question 21

Feedback gives supervisors

Answer 21

an idea if directives are working.

Question 22

When you learn that a subordinate is questioning what he has been told to do, you should

Answer 22

explain it to him

Question 23

Suggestive directives can enhance cooperation with dealing with a subordinate who is

Answer 23

capable and reliable

Question 24

Orders may best be given by command/Chief when

Answer 24

emergency conditions require direct prompt action

Question 25

A boss is not providing direction if almost always uses

Answer 25

IMPLIED/SUGGESTIVE orders

Question 26

When the captain bypasses the Lt and gives orders directly to the sgt, lines of authority is

Answer 26

violated

Question 27

When giving an assignment to subordinates, explain the

Answer 27

important points

Question 28

When the assignment has been done before, it is ok to use

Answer 28

verbal instructions instead of written instructions

Question 29

When a subordinate disregards your order in a non-emergency situation, you should

Answer 29

discuss the incident with him before you take any disciplinary action

Question 30

Everyone gets the same message if the orders are

Answer 30

written down

Question 31

Written orders MUST be

Answer 31

clear to avoid confusion