PD CHapter 8 Flashcards
It’s one of the measures of mental ability of an individual that
assess human intelligence
IQ – Intellectual Quotient
It’s ability to understand and manage your own emotions and
feelings, as well those of others. (Channell, 2021)
EQ – Emotional Intelligence
It’s the ability to learn about yourself and apply that wisdom to
the world around you. (Lebow, 2021)
EQ – Emotional Intelligence
It’s the ability to learn about yourself and apply that wisdom to
the world around you. (______)
(Lebow, 2021)
“IQ contributes, at best, about __________ to the
factors that determine life success. That leaves 80
percent to everything else.” in his (Goleman)
interview with the journal Educational Leadership
20 percent
“IQ contributes, at best, about 20 percent to the
factors that determine life success. That leaves___________t to everything else.” in his (Goleman)
interview with the journal Educational Leadership
80 percent
“IQ contributes, at best, about 20 percent to the
factors that determine life success. That leaves 80
percent to everything else.” in his (Goleman)
interview with the ________
Journal Educational Leadership
Is a psychologist and a science journalist
that authored the book, “Emotional Intelligence: Why It Can
Matter More Than IQ.”
Daniel Goleman
What is Daniel Goleman’s book about?
“Emotional Intelligence: Why It Can
Matter More Than IQ.”
Understanding and getting along with people
helps us be successful in almost any area of life.
Emotional Intelligence
In fact, some studies show that EQ is more
important than IQ when it comes to doing well in
school or being successful at work.
Emotional Intelligence
_________ was still important, but ________ alone was no guarantee of adeptness in identifying one’s own emotions or the emotional expressions of others.
IQ, Intellect
It took a special kind of
intelligence, ________ said, to process emotional
information and utilize it effectively — whether to
facilitate good personal decisions, to resolve conflicts or to
motivate oneself and others.
Goleman
We’re wired for connection. The more we can build positive
relationships and develop cooperative connections, the more enriching our lives may be.
Humans are social animals
Unsurprisingly, research has shown that there’s a __________
correlation between higher EQ and happiness.
But even when the going gets tough, ________
EQ can help us with that, too.
In an academic setting, students who demonstrate high emotional intelligence, especially in the
areas of emotional regulation and empathy, _______
may be less likely to experience bullying, according
to research.
In fact, according to that same study, a high EQ can help other people around you achieve
success, particularly in group projects. When you manage your emotions, this influences those
around you to do the same. _________
Everyone wins.
Be aware of your
emotions as they arise.
Self-Awareness
Impulses,
Manage your
soothe yourself & respond
appropriately.
Self-Regulation
Delay gratification, stay
motivated & persistent in
face of setbacks.
Self-Motivation
Understand others’ feelings, needs, wants and concerns.
Empathy
Manage others’
emotions, organize
groups & negotiate
solutions.
Relationship Management
If you’re __________, you know and feel comfortable with
yourself.
Self Aware
In other words, you’re __________ enough to know when you need
help, from who and how you can apply your characteristics to
achieve an outcome.
self-aware
The ___________ is far faster (and older) than the rational frontal cortex.
Emotional Brain
Is slower than the Emotional Brain.
Rational Brain
It sends us into fight or flight whenever we need to defend ourselves, and it can happen at innocuous and frustrating moments. For example, when an employee challenges your decision, or if you’re asked a question you don’t know the answer to in a meeting.
Emotional Brain
Is a skill you need to practice and there are great rewards
if you can master it.
Self-regulation
You become approachable, able to deal with conflict, create a nurturing environment and lead by reliable example.
Self-regulation
Even in the face of a bad day, you can still find
the silver lining, feel energised to fix problems
and determined to cheer the people around you
onto the next success.
Motivation
It’s ______________. When you’re doing it for you, to
fulfil your personal goals and needs, to drive
higher performance.
self-motivation
If you can understand the emotions of others and
relate to them, you can see problems from all
perspectives and make objective decisions.
Empathy
Defuses bias.
Empathy
Being ________ means you’re a good listener and
interpreter, attuned to body language and
expressions.
Empathic
It’s important to build a strong rapport with your
team.
Social Skills
Having solid social skills such as ______________
enables you to connect with your team.
Active listening, verbal communication, nonverbal
communication, leadership, and persuasiveness
8 Ways to Improve your Emotional Intelligence
1) Keep a journal
2) Ask for feedback from your seniors
3) Take responsibility and stop blaming everyone around you
4) Take it slow and don’t react
5) Practice seeing the good in the world
6) Put yourself in other people’s shoes
7) Sit back and watch body language
8) Practice responding to emotions
An emotional state characterized by feelings of disappointment.
sadness :(
