PD CHapter 8 Flashcards

1
Q

It’s one of the measures of mental ability of an individual that
assess human intelligence

A

IQ – Intellectual Quotient

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2
Q

It’s ability to understand and manage your own emotions and
feelings, as well those of others. (Channell, 2021)

A

EQ – Emotional Intelligence

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3
Q

It’s the ability to learn about yourself and apply that wisdom to
the world around you. (Lebow, 2021)

A

EQ – Emotional Intelligence

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4
Q

It’s the ability to learn about yourself and apply that wisdom to
the world around you. (______)

A

(Lebow, 2021)

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5
Q

“IQ contributes, at best, about __________ to the
factors that determine life success. That leaves 80
percent to everything else.” in his (Goleman)
interview with the journal Educational Leadership

A

20 percent

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6
Q

“IQ contributes, at best, about 20 percent to the
factors that determine life success. That leaves___________t to everything else.” in his (Goleman)
interview with the journal Educational Leadership

A

80 percent

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7
Q

“IQ contributes, at best, about 20 percent to the
factors that determine life success. That leaves 80
percent to everything else.” in his (Goleman)
interview with the ________

A

Journal Educational Leadership

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8
Q

Is a psychologist and a science journalist
that authored the book, “Emotional Intelligence: Why It Can
Matter More Than IQ.”

A

Daniel Goleman

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9
Q

What is Daniel Goleman’s book about?

A

“Emotional Intelligence: Why It Can
Matter More Than IQ.”

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10
Q

Understanding and getting along with people
helps us be successful in almost any area of life.

A

Emotional Intelligence

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11
Q

In fact, some studies show that EQ is more
important than IQ when it comes to doing well in
school or being successful at work.

A

Emotional Intelligence

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12
Q

_________ was still important, but ________ alone was no guarantee of adeptness in identifying one’s own emotions or the emotional expressions of others.

A

IQ, Intellect

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13
Q

It took a special kind of
intelligence, ________ said, to process emotional
information and utilize it effectively — whether to
facilitate good personal decisions, to resolve conflicts or to
motivate oneself and others.

A

Goleman

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14
Q

We’re wired for connection. The more we can build positive
relationships and develop cooperative connections, the more enriching our lives may be.

A

Humans are social animals

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15
Q

Unsurprisingly, research has shown that there’s a __________

A

correlation between higher EQ and happiness.

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16
Q

But even when the going gets tough, ________

A

EQ can help us with that, too.

17
Q

In an academic setting, students who demonstrate high emotional intelligence, especially in the
areas of emotional regulation and empathy, _______

A

may be less likely to experience bullying, according
to research.

18
Q

In fact, according to that same study, a high EQ can help other people around you achieve
success, particularly in group projects. When you manage your emotions, this influences those
around you to do the same. _________

A

Everyone wins.

19
Q

Be aware of your
emotions as they arise.

A

Self-Awareness

20
Q

Impulses,
Manage your
soothe yourself & respond
appropriately.

A

Self-Regulation

21
Q

Delay gratification, stay
motivated & persistent in
face of setbacks.

A

Self-Motivation

22
Q

Understand others’ feelings, needs, wants and concerns.

23
Q

Manage others’
emotions, organize
groups & negotiate
solutions.

A

Relationship Management

24
Q

If you’re __________, you know and feel comfortable with
yourself.

A

Self Aware

25
In other words, you’re __________ enough to know when you need help, from who and how you can apply your characteristics to achieve an outcome.
self-aware
26
The ___________ is far faster (and older) than the rational frontal cortex.
Emotional Brain
27
Is slower than the Emotional Brain.
Rational Brain
28
It sends us into fight or flight whenever we need to defend ourselves, and it can happen at innocuous and frustrating moments. For example, when an employee challenges your decision, or if you’re asked a question you don’t know the answer to in a meeting.
Emotional Brain
29
Is a skill you need to practice and there are great rewards if you can master it.
Self-regulation
30
You become approachable, able to deal with conflict, create a nurturing environment and lead by reliable example.
Self-regulation
31
Even in the face of a bad day, you can still find the silver lining, feel energised to fix problems and determined to cheer the people around you onto the next success.
Motivation
32
It’s ______________. When you’re doing it for you, to fulfil your personal goals and needs, to drive higher performance.
self-motivation
33
If you can understand the emotions of others and relate to them, you can see problems from all perspectives and make objective decisions.
Empathy
34
Defuses bias.
Empathy
35
Being ________ means you’re a good listener and interpreter, attuned to body language and expressions.
Empathic
36
It’s important to build a strong rapport with your team.
Social Skills
37
Having solid social skills such as ______________ enables you to connect with your team.
Active listening, verbal communication, nonverbal communication, leadership, and persuasiveness
38
8 Ways to Improve your Emotional Intelligence
1) Keep a journal 2) Ask for feedback from your seniors 3) Take responsibility and stop blaming everyone around you 4) Take it slow and don’t react 5) Practice seeing the good in the world 6) Put yourself in other people’s shoes 7) Sit back and watch body language 8) Practice responding to emotions
39
An emotional state characterized by feelings of disappointment.
sadness :(