PD CHapter 8

Question 1

It’s one of the measures of mental ability of an individual that
assess human intelligence

Answer 1

IQ – Intellectual Quotient

Question 2

It’s ability to understand and manage your own emotions and
feelings, as well those of others. (Channell, 2021)

Answer 2

EQ – Emotional Intelligence

Question 3

It’s the ability to learn about yourself and apply that wisdom to
the world around you. (Lebow, 2021)

Answer 3

EQ – Emotional Intelligence

Question 4

It’s the ability to learn about yourself and apply that wisdom to
the world around you. (______)

Answer 4

(Lebow, 2021)

Question 5

“IQ contributes, at best, about __________ to the
factors that determine life success. That leaves 80
percent to everything else.” in his (Goleman)
interview with the journal Educational Leadership

Answer 5

20 percent

Question 6

“IQ contributes, at best, about 20 percent to the
factors that determine life success. That leaves___________t to everything else.” in his (Goleman)
interview with the journal Educational Leadership

Answer 6

80 percent

Question 7

“IQ contributes, at best, about 20 percent to the
factors that determine life success. That leaves 80
percent to everything else.” in his (Goleman)
interview with the ________

Answer 7

Journal Educational Leadership

Question 8

Is a psychologist and a science journalist
that authored the book, “Emotional Intelligence: Why It Can
Matter More Than IQ.”

Answer 8

Daniel Goleman

Question 9

What is Daniel Goleman’s book about?

Answer 9

“Emotional Intelligence: Why It Can
Matter More Than IQ.”

Question 10

Understanding and getting along with people
helps us be successful in almost any area of life.

Answer 10

Emotional Intelligence

Question 11

In fact, some studies show that EQ is more
important than IQ when it comes to doing well in
school or being successful at work.

Answer 11

Emotional Intelligence

Question 12

_________ was still important, but ________ alone was no guarantee of adeptness in identifying one’s own emotions or the emotional expressions of others.

Answer 12

IQ, Intellect

Question 13

It took a special kind of
intelligence, ________ said, to process emotional
information and utilize it effectively — whether to
facilitate good personal decisions, to resolve conflicts or to
motivate oneself and others.

Answer 13

Goleman

Question 14

We’re wired for connection. The more we can build positive
relationships and develop cooperative connections, the more enriching our lives may be.

Answer 14

Humans are social animals

Question 15

Unsurprisingly, research has shown that there’s a __________

Answer 15

correlation between higher EQ and happiness.

Question 16

But even when the going gets tough, ________

Answer 16

EQ can help us with that, too.

Question 17

In an academic setting, students who demonstrate high emotional intelligence, especially in the
areas of emotional regulation and empathy, _______

Answer 17

may be less likely to experience bullying, according
to research.

Question 18

In fact, according to that same study, a high EQ can help other people around you achieve
success, particularly in group projects. When you manage your emotions, this influences those
around you to do the same. _________

Answer 18

Everyone wins.

Question 19

Be aware of your
emotions as they arise.

Answer 19

Self-Awareness

Question 20

Impulses,
Manage your
soothe yourself & respond
appropriately.

Answer 20

Self-Regulation

Question 21

Delay gratification, stay
motivated & persistent in
face of setbacks.

Answer 21

Self-Motivation

Question 22

Understand others’ feelings, needs, wants and concerns.

Answer 22

Empathy

Question 23

Manage others’
emotions, organize
groups & negotiate
solutions.

Answer 23

Relationship Management

Question 24

If you’re __________, you know and feel comfortable with
yourself.

Answer 24

Self Aware

Question 25

In other words, you’re __________ enough to know when you need
help, from who and how you can apply your characteristics to
achieve an outcome.

Answer 25

self-aware

Question 26

The ___________ is far faster (and older) than the rational frontal cortex.

Answer 26

Emotional Brain

Question 27

Is slower than the Emotional Brain.

Answer 27

Rational Brain

Question 28

It sends us into fight or flight whenever we need to defend ourselves, and it can happen at innocuous and frustrating moments. For example, when an employee challenges your decision, or if you’re asked a question you don’t know the answer to in a meeting.

Answer 28

Emotional Brain

Question 29

Is a skill you need to practice and there are great rewards
if you can master it.

Answer 29

Self-regulation

Question 30

You become approachable, able to deal with conflict, create a nurturing environment and lead by reliable example.

Answer 30

Self-regulation

Question 31

Even in the face of a bad day, you can still find
the silver lining, feel energised to fix problems
and determined to cheer the people around you
onto the next success.

Answer 31

Motivation

Question 32

It’s ______________. When you’re doing it for you, to
fulfil your personal goals and needs, to drive
higher performance.

Answer 32

self-motivation

Question 33

If you can understand the emotions of others and
relate to them, you can see problems from all
perspectives and make objective decisions.

Answer 33

Empathy

Question 34

Defuses bias.

Answer 34

Empathy

Question 35

Being ________ means you’re a good listener and
interpreter, attuned to body language and
expressions.

Answer 35

Empathic

Question 36

It’s important to build a strong rapport with your
team.

Answer 36

Social Skills

Question 37

Having solid social skills such as ______________
enables you to connect with your team.

Answer 37

Active listening, verbal communication, nonverbal
communication, leadership, and persuasiveness

Question 38

8 Ways to Improve your Emotional Intelligence

Answer 38

1) Keep a journal
2) Ask for feedback from your seniors
3) Take responsibility and stop blaming everyone around you
4) Take it slow and don’t react
5) Practice seeing the good in the world
6) Put yourself in other people’s shoes
7) Sit back and watch body language
8) Practice responding to emotions

Question 39

An emotional state characterized by feelings of disappointment.

Answer 39

sadness :(