Page 08

Question 1

B. お客様情報の確認

Answer 1

B. (Okyakusama jouhou no kakunin)
Verification of customer information

Question 2

通じて

Answer 2

(tsuujite) - Through; via

Question 3

電話

Answer 3

(denwa) - Telephone; phone call

Question 4

受ける

Answer 4

(ukeru) - To accept; to receive

Question 5

時には

Answer 5

(toki ni wa) - When; at the time of

Question 6

ご自身

Answer 6

(gojishin) - Oneself (polite)

自 (ji) - Self

身 (shin) - Body; oneself

Question 7

ご自身

Answer 7

(gojishin) - Oneself (polite)

自 (ji) - Self

身 (shin) - Body; oneself

Question 8

個人情報

Answer 8

(kojin jouhou) - Personal information

個人 (kojin) - Individual; personal

情報 (jouhou) - Information

Question 9

お聞きし

Answer 9

(okiki shi) - To ask (polite)

聞く (kiku) - To hear; to ask

Question 10

適切に

Answer 10

(tekisetsu ni) - Appropriately; properly

Question 11

管理

Answer 11

(kanri) - Management; handling

Question 12

必要

Answer 12

(hitsuyou) - Necessity; need

Question 13

宿泊日

Answer 13

(shukuhaku bi) - Accommodation date

宿泊 (shukuhaku) - Staying; lodging

日 (bi) - Day

Question 14

氏名

Answer 14

氏名 (shimei) - Full name
氏 (shi) - Family name
名 (mei) - Given name

Question 15

連絡先

Answer 15

連絡先 (renrakusaki) - Contact information
連絡 (renraku) - Contact; communication
先 (saki) - Destination; point

Question 16

電話番号

Answer 16

電話番号 (denwa bangou) - Phone number

電話 (denwa) - Phone
番号 (bangou) - Number

Question 17

メールアドレス

Answer 17

メールアドレス (mēru adoresu) - Email address

Question 18

宿泊人数

Answer 18

(shukuhaku ninzuu) - Number of guests
人数 (ninzuu) - Number of people

Question 19

交通手段

Answer 19

(koutsuu shudan) - Mode of transportation
交通 (koutsuu) - Transportation
手段 (shudan) - Means; method

Question 20

どのような方法でいらっしゃるのか

Answer 20

Dono you na houhou de irassharu no ka / touchaku yotei jikan
How they will arrive

Question 21

到着予定時間

Answer 21

(touchaku yotei jikan) - Estimated time of arrival
到着 (touchaku) - Arrival
予定 (yotei) - Schedule; estimated
時間 (jikan) - Time

Question 22

食事

Answer 22

食事 (shokuji) - Meals

Question 23

アレルギー

Answer 23

(arerugī) - Allergy

Question 24

上記

Answer 24

(jouki) - The above; aforementioned

Question 25

事前に

Answer 25

(jizen ni) - In advance; beforehand

Question 26

お聞きし

Answer 26

(okiki shi) - To ask (polite form) 聞く (kiku) - To ask; to listen

Question 27

お客様

Answer 27

(okyakusama) - Guest; customer

Question 28

宿泊予定日

Answer 28

(shukuhaku yoteibi) - Scheduled accommodation date

Question 29

宿泊

Answer 29

(shukuhaku) - Accommodation; lodging

Question 30

予定日

Answer 30

(yoteibi) - Scheduled date

Question 31

必ず

Answer 31

(kanarazu) - Certainly; without fail

Question 32

来ていただく

Answer 32

(kite itadaku) - To have someone come (polite form)

Question 33

ノーショー

Answer 33

(nōshō) - No-show (failure to appear)

Question 34

防止

Answer 34

(boushi) - Prevention

Question 35

お約束

Answer 35

(oyakusoku) - Promise; agreement (polite form) 約束 (yakusoku) - Promise

Question 36

宿泊施設

Answer 36

(shukuhaku shisetsu) - Accommodation facility

Question 37

として

Answer 37

(toshite) - As; in the role of

Question 38

最高

Answer 38

(saikou) - Best; highest

Question 39

できるようにする

Answer 39

(dekiru you ni suru) - To make it possible to; to ensure

Question 40

準備

Answer 40

(junbi) - Preparation

Question 41

提供する

Answer 41

(teikyou suru) - To provide; to offer

Question 42

おもてなし

Answer 42

(omotenashi) - Hospitality