ORGANIZATIONAL INFLUENCES AND PROJECT LIFE CYCLE Flashcards

1
Q

What does Cultures and styles, also known as cultural norms, include?

A

The norms include established approaches to initiating and planning projects, the means considered acceptable for getting the work done and recognised authorities who make or influence projects

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

How organizational culture is shaped?

A

Organizational culture is shaped by the common experiences of members of the organization and most organizations
have developed unique cultures over time by practice and common usage

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

What are the typical common experiences that shape the culture?

A
  • Shared visions, mission, values, beliefs, and expectations;
  • Regulations, policies, methods, and procedures;
  • Motivation and reward systems;
  • Risk tolerance;
  • View of leadership, hierarchy, and authority relationships;
  • Code of conduct, work ethic, and work hours; and
  • Operating environments.
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

What is one of the environmental factors that might influence ability of a project to meet its objectives?

A

Organisations culture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Why should a Project Manager understand the different organisational styles and cultures?

A

Because cultures and
styles are learned and shared and may have a strong influence on a project’s ability to meet its objectives. The project manager needs to know which individuals in the organization are the decision makers or
influencers and work with them to increase the probability of project success.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Why is multicultural competence critical for the Project Manager?

A

Because, in light of globalization, understanding the impact of cultural influences is critical in projects involving diverse
organizations and locations around the world. Culture becomes a critical factor in defining project success

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What are the organisational environmental factors that influence project success?

A

Organizational Cultures and Styles
Organizational Communications
Organizational Structures

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What are typical organisational structures?

A

Organizational structures range from functional to

projectized, with a variety of matrix structures in between.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

What is the relevance of organisational structure?

A

Organizational structure is an enterprise environmental factor, which can affect the availability of resources and
influence how projects are conducted

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are the components of Organisational Process Assets?

A

(1) Processes and procedures,

2) Corporate knowledge base

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

What are organisational process assets?

A

Organizational process assets are the plans, processes, policies, procedures, and knowledge bases specific
to and used by the performing organization

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What is the use of organisational process assets?

A

They are used to perform or govern the project. They include artifact, practice, or knowledge from any or all of
the organizations involved in the project. It may also include completed schedules, risk data, and earned
value data

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What are the types of knowledge bases that are part of the Process Assets

A

Knowledge bases include lessons learned

and historical information

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Process assets - Initiation and Planning

A

○○ Guidelines and criteria for tailoring the organization’s set of standard processes and procedures
to satisfy the specific needs of the project;
○○ Specific organizational standards such as policies (e.g., human resources policies, health and
safety policies, ethics policies, and project management policies), product and project life cycles,
and quality policies and procedures (e.g., process audits, improvement targets, checklists, and
standardized process definitions for use in the organization); and
○○ Templates (e.g., risk register, work breakdown structure, project schedule network diagram, and
contract templates).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Process assets under - Executing, Monitoring and Controlling.

A

-Change control procedures, including the steps by which performing organization standards,
policies, plans, and procedures or any project documents will be modified, and how any changes
will be approved and validated;
○○ Financial controls procedures (e.g., time reporting, required expenditure and disbursement
reviews, accounting codes, and standard contract provisions);
○○ I ssue and defect management procedures defining issue and defect controls, issue and defect
identification and resolution, and action item tracking
○○ Organizational communication requirements (e.g., specific communication technology available,
authorized communication media, record retention policies, and security requirements);
○○ Procedures for prioritizing, approving, and issuing work authorizations;
○○ Risk control procedures, including risk categories, risk statement templates, probability and
impact definitions, and probability and impact matrix; and
○○ Standardized guidelines, work instructions, proposal evaluation criteria, and performance
measurement criteria.;

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Closing: process assets

A

Project closure guidelines or requirements (e.g., lessons learned, final project audits, project
evaluations, product validations, and acceptance criteria).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

Corporate knowledge base

A

• Configuration management knowledge bases containing the versions and baselines of all performing
organization standards, policies, procedures, and any project documents;
• Financial databases containing information such as labor hours, incurred costs, budgets, and any project
cost overruns;
• Historical information and lessons learned knowledge bases (e.g., project records and documents,
all project closure information and documentation, information regarding both the results of previous
project selection decisions and previous project performance information, and information from risk
management activities);
• Issue and defect management databases containing issue and defect status, control information, issue
and defect resolution, and action item results;
• Process measurement databases used to collect and make available measurement data on processes
and products; and
• Project files from previous projects (e.g., scope, cost, schedule, and performance measurement baselines,
project calendars, project schedule network diagrams, risk registers, planned response actions, and
defined risk impact).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What are Enterprise Environmental Factors

A

Enterprise environmental factors refer to conditions, not under the control of the project team, that influence,
constrain, or direct the project. Enterprise environmental factors are considered inputs to most planning processes,
may enhance or constrain project management options, and may have a positive or negative influence on the
outcome.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Typical Org environmental factors

A

Organizational culture, structure, and governance;
• Geographic distribution of facilities and resources;
• Government or industry standards (e.g., regulatory agency regulations, codes of conduct, product
standards, quality standards, and workmanship standards);
• Infrastructure (e.g., existing facilities and capital equipment);
• Existing human resources (e.g., skills, disciplines, and knowledge, such as design, development, legal,
contracting, and purchasing);
• Personnel administration (e.g., staffing and retention guidelines, employee performance reviews and
training records, reward and overtime policy, and time tracking);
• Company work authorization systems;
• Marketplace conditions;
• Stakeholder risk tolerances;
• Political climate;
• Organization’s established communications channels;
• Commercial databases (e.g., standardized cost estimating data, industry risk study information, and risk
databases); and
• Project management information system (e.g., an automated tool, such as a scheduling software tool,
a configuration management system, an information collection and distribution system, or web interfaces
to other online automated systems).

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

Who is a stakeholder?

A

A stakeholder is an individual, group, or organization who may affect, be affected by, or perceive itself to be
affected by a decision, activity, or outcome of a project.
Stakeholders may be actively involved in the project or have
interests that may be positively or negatively affected by the performance or completion of the project

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

What is project governance?

A

Project governance—the alignment of the project with
stakeholders’ needs or objectives—is critical to the successful management of stakeholder engagement and
the achievement of organizational objectives.
It provides a
framework in which the project manager and sponsors can make decisions that satisfy both stakeholder needs
and expectations and organizational strategic objectives or address circumstances where these may not be in
alignment.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
22
Q

Who are project stakeholders?

A

Stakeholders include all members of the project team as well as all interested entities that are internal or
external to the organization. There are internal and external, positive and negative, and performing
and advising stakeholders whose requirements and expectations have to be considered by the project

23
Q

When do we identify project stakeholders?

A

Stakeholder identification is a continuos process throughout lifecycle of a project

24
Q

What is the range of stakeholder involvement in a project?

A

Their involvement may range from occasional contributions in

surveys and focus groups to full project sponsorship which includes providing financial, political, or other support

25
Q

Who are the special type of stakeholders that require project manager’s attention?

A

Some stakeholders may also detract from the success of the project, either passively or actively. These stakeholders
require the project manager’s attention throughout the project’s life cycle, as well as planning to address any issues
they may raise.

26
Q

What happens if stakeholder identification is not done throughout the life of the project?

A

It can lead to delays, cost increases, unexpected issues,
and other negative consequences including project cancellation
An example is late recognition that the legal
department is a significant stakeholder, which results in delays and increased expenses due to legal requirements
that are required to be met before the project can be completed or the product scope is delivered.

27
Q

Sponsor: Responsibilities of stakeholder

A

provides resources and support for the project and is
accountable for enabling success
serving as spokesperson to higher levels of management to gather support throughout the
organization and promoting the benefits the project brings
plays a significant role in the development of the initial
scope and charter
For issues that are beyond the control of the project manager, the sponsor serves
as an escalation path
authorizing
changes in scope, phase-end reviews, and go/no-go decisions when risks are particularly high
ensures a smooth transfer of the project’s deliverables into the business of the requesting
organization after project closure

28
Q

Sellers: Who are they?

A

Sellers, also called vendors, suppliers, or contractors, are external companies that enter into a
contractual agreement to provide components or services necessary for the project

29
Q

What is project governance?

A

Project governance is an oversight function that is aligned with the organization’s governance model and that
encompasses the project life cycle

30
Q

Typical stakeholders of project

A

Sponsor, Customers and users, Sellers, Business partners, Organisational groups, Functional managers, Other stakeholders

31
Q

What is project governance? And what does it do?

A

Project governance is an oversight function that is aligned with the organization’s governance model and that
encompasses the project life cycle. Project governance framework provides the project manager and team with
structure, processes, decision-making models and tools for managing the project, while supporting and controlling
the project for successful delivery

32
Q

Examples of elements of a project governance framework criteria

A

• Project success and deliverable acceptance criteria;
• Process to identify, escalate, and resolve issues that arise during the project;
• Relationship among the project team, organizational groups, and external stakeholders;
• Project organization chart that identifies project roles;
• Processes and procedures for the communication of information;
• Project decision-making processes;
• Guidelines for aligning project governance and organizational strategy;
• Project life cycle approach;
• Process for stage gate or phase reviews;
• Process for review and approval for changes to budget, scope, quality, and schedule which are beyond
the authority of the project manager; and
• Process to align internal stakeholders with project process requirements.

33
Q

how do we define the success of a project?

A

Since projects are temporary in nature, the success of the project should be measured in terms of completing
the project within the constraints of scope, time, cost, quality, resources, and risk as approved between the project
managers and senior management.

34
Q

what does a project management team consists of?

A

The project team includes the project manager, project management
staff, and other team members who carry out the work but who are not necessarily involved with management of
the project. This team is comprised of individuals from different groups with specific subject matter knowledge or
with a specific skill set to carry out the work of the project

35
Q

What are the typical roles included in the project teams?

A

Project management staff

Project staff

36
Q

What are the basic project team compositions?

A

Dedicated

part-time

37
Q

What is partnership based projects?

A

A project may be established as a partnership, joint venture, consortium, or alliance among several
organizations through contracts or agreements. One organization takes the lead and assigns a
project manager to coordinate the efforts among the partners.

38
Q

Why partnership projects are set up?

A

Partnership projects may be set
up to exploit industrial synergies, to undertake ventures that one partner could not afford alone, or for other political
and strategic reasons

39
Q

What is a Project Life Cycle?

A

A project life cycle is the series of phases that a project passes through from its initiation to its closure. The
phases are generally sequential, and their names and numbers are determined by the management and control
needs of the organization or organizations involved in the project, the nature of the project itself, and its area of
application

40
Q

What are the two extremes of Project Life Cycles?

A

Project life cycles can range along a continuum from predictive or plan-driven approaches at one end to adaptive
or change-driven approaches at the other. In a predictive life cycle (Section 2.4.2.2), the product and deliverables
are defined at the beginning of the project and any changes to scope are carefully managed. In an adaptive life
cycle (Section 2.4.2.4), the product is developed over multiple iterations and detailed scope is defined for each
iteration only as the iteration begins

41
Q

What is generic life cycle structure?

A
  • Starting the project,
  • Organizing and preparing,
  • Carrying out the project work, and
  • Closing the project.
42
Q

Is generic life cycle structure same as Project Management Process Groups?

A

No. Project Management Process groups (PMPG) should not be confused with generic life cycle structure of the project. Because PMPG could be performed within each phase of a project. They could recur within each phase as well. Additionally they could be part of the overall project as well.

43
Q

How many number of phases can be present in a project?

A

There can be any number of phases in a project

44
Q

What is a project phase?

A

A project phase is a collection of logically related project

activities that culminates in the completion of one or more deliverables

45
Q

What is the relationship between Project Phases and Project Management Process groups

A

A phase may emphasize processes from a particular Project Management Process
Group, but it is likely that most or all processes will be executed in some form in each phase

46
Q

Why do we need phases in a project? Based on what do we decide the number of phases, the need for phases and the degree of control required?

A

The phase structure allows the project to be segmented into logical subsets for ease of management, planning,
and control. The number of phases, the need for phases, and the degree of control applied depend on the size,
complexity, and potential impact of the project

47
Q

What are the common characteristics of project phases?

A

1) The work has a distinct focus that differs from any other phase. This often involves different organizations,
locations, and skill sets.

2) Achieving the primary deliverable or objective of the phase requires controls or processes unique to the
phase or its activities. The repetition of processes across all five Process Groups, as described in Section
3, provides an additional degree of control and defines the boundaries of the phase.

3)The closure of a phase ends with some form of transfer or hand-off of the work product produced as the
phase deliverable.

48
Q

What is the significance of phase end of a project?

A

This phase end represents a natural point to reassess the activities underway and to
change or terminate the project if necessary. This point may be referred to as a stage gate, milestone,
phase review, phase gate or kill point.

49
Q

What are the two basic types of phase-to-phase relationships

A

1) Sequential relationship. In a sequential relationship, a phase starts only when the previous phase is
complete. Figure 2-11 shows an example of a project with three entirely sequential phases. The stepby-
step nature of this approach reduces uncertainty, but may eliminate options for reducing the overall
schedule.

2)Overlapping relationship. In an overlapping relationship, a phase starts prior to completion of the previous
one (see Figure 2-12). This can sometimes be applied as an example of the schedule compression
technique called fast tracking. Overlapping phases may require additional resources to allow work to be
done in parallel, may increase risk, and can result in rework if a subsequent phase progresses before
accurate information is available from the previous phase.

50
Q

What determine the relationship to be applied between the phases?

A

Considerations such as level of control required, effectiveness, and degree of uncertainty
determine the relationship to be applied between phases

51
Q

Two different project life cycles

A

1) Predictive life cycle

2) Iterative and Incremental Life Cycles

52
Q

When do we use predictive life cycle?

A

Predictive life cycles (also known as fully plan-driven) are ones in which the project scope, and the time and
cost required to deliver that scope, are determined as early in the project life cycle as practically possible

Predictive life cycles are generally preferred when the product to be delivered is well understood, there is
a substantial base of industry practice, or where a product is required to be delivered in full to have value to
stakeholder groups.

53
Q

What is rolling wave planning?

A

where a more general,
high-level plan is available and more detailed planning is executed for appropriate time windows, as new work
activities are approaching and resources are to be assigned