1. Introduction Flashcards

1
Q

What a project can create?

A

1) A product that can be a component of another item, an enhancement of an item or an end item in itself

2) a service or capability to perform a service
3) An improvement in the existing product or service lines
4) a result such as an outcome or document

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2
Q

Defining a project

A

A project is a temporary endeavour undertaken to create a unique product, service

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3
Q

Definition of project management

A

It is the application of knowledge, skills, tools and techniques to project activities to meet the project requirements

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3
Q

Typical activities in a project

A
  1. Identifying requirements
  2. Addressing needs, concerns and expectations of stakeholders in planning and executing project
  3. setting up, maintaining communications among stakeholders that are effective and collaborative
  4. Managing project stakeholders towards meeting requirements, and creating project deliverables
  5. Balancing the competing project constraints- scope, quality, schedule, budget, resources and risks.
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4
Q

What is progressive elaboration

A

It’s the process of defining work and managing it to a greater level of detail as the project evolves

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5
Q

What is organisational project management(OPM)

A

OPM is a strategy execution framework utilizing project, program, and portfolio management as well as organizational enabling practices to consistently and predictably deliver organizational strategy producing better performance, better results, and a sustainable competitive advantage

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6
Q

Functions of project management

A

Project management develops and implements plans to achieve a specific scope that is driven by the objectives of the program or portfolio it is subjected to and, ultimately, to organizational strategies

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7
Q

What is program management?

A

Program management is the application of tools, techniques, skills and knowledge to a program in order to meet the program requirements and to obtain the benefits and control not available by managing projects individually

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8
Q

Difference between portfolio management and program management

A

Portfolio management aligns with organizational strategies by selecting the right programs or projects, prioritizing the work, and providing the needed resources.

Whereas program management harmonizes its projects and program components and controls interdependencies in order to realize specified benefits

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9
Q

What are organizational enablers

A

structural, cultural, technological, and human resource practices are known as organisational enablers

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10
Q

What is a program?

A

A program is defined as a group of related projects, subprograms, and program activities managed in a
coordinated way to obtain benefits not available from managing them individually

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11
Q

When do you manage projects as a portfolio rather than a program?

A

You manage projects as Portfolio rather than a Program when they are not working towards a common outcome or collective capability.

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12
Q

What is a portfolio?

A

A portfolio refers to projects, programs, sub portfolios and operations managed as a group to achieve strategic priorities.

It’s like investment portfolio that consists of stocks from unrelated sectors

Infra company can have portfolios for water, rail and road programs to maximise returns

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13
Q

What does program management involve?

A

Resolve resource constraints or conflicts that affect multiple projects within the program

Aligning organisational/strategic direction that affects project and program goals and objectives

Resolving issues and change management within a shared governance structure

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14
Q

How are projects utilised in a organisation?

A

Projects are often utilized as a means of directly or indirectly achieving objectives within an organization’s strategic plan

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15
Q

What is a PMO

A

A project management office (PMO) is a management structure that standardizes the project-related governance processes and facilitates the sharing of resources, methodologies, tools, and techniques

17
Q

What are the different types of PMO structures in organisations?

A

Supportive: Supportive PMOs provide a consultative role to projects by supplying templates, best practices, training, access to information and lessons learned from other projects. This type of PMO serves as a project repository. The degree of control provided by the PMO is low.

Controlling: Controlling PMOs provide support and require compliance through various means. Compliance may involve adopting project management frameworks or methodologies, using specific templates, forms and tools, or conformance to governance. The degree of control provided by the PMO is moderate.

Directive: Directive PMOs take control of the projects by directly managing the projects. The degree of control provided by the PMO is high.

18
Q

What is business value?

A

Business value is defined as the entire value

of the business; the total sum of all tangible and intangible elements

19
Q

How is organisational strategy expressed?

A

Organizational strategy can be expressed through the organization’s mission and vision, including orientation to
markets, competition, and other environmental factors.

20
Q

How are components (projects, programs, or operations) to the organizational strategy?

A

Through portfolio management to optimize project or program objectives, dependencies, costs, timelines,
benefits, resources, and risks

21
Q

Who is a project manager?

A

The project manager is the person assigned by the performing organization to lead the team that is responsible
for achieving the project objectives.

22
Q

What does a Functional Manager do?

A

Typically the functional manager is focused on providing management oversight for a functional or a
business unit

23
Q

What does a Operations Manager do?

A

Operations managers are responsible for ensuring that business operations are efficient

24
Q

What are the ways in which PMO support project managers?

A

• Managing shared resources across all projects administered by the PMO;
• Identifying and developing project management methodology, best practices, and standards;
• Coaching, mentoring, training, and oversight;
• Monitoring compliance with project management standards, policies, procedures, and templates by means
of project audits;
• Developing and managing project policies, procedures, templates, and other shared documentation
(organizational process assets); and
• Coordinating communication across projects.

25
Q

Differences between the role of project

managers and a PMO

A

• The project manager focuses on the specified project objectives, while the PMO manages major program
scope changes, which may be seen as potential opportunities to better achieve business objectives.
• The project manager controls the assigned project resources to best meet project objectives, while the
PMO optimizes the use of shared organizational resources across all projects.
• The project manager manages the constraints (scope, schedule, cost, quality, etc.) of the individual
projects, while the PMO manages the methodologies, standards, overall risks/opportunities, metrics, and
interdependencies among projects at the enterprise level.

26
Q

What are the 3 different needs that project managers have the responsibility to satisfy?

A

task needs, team needs and individual needs

27
Q

In addition to any area-specific skills and general management proficiencies required for the project, what are the 3 competencies required for effective project management by a PM?

A

• Knowledge—Refers to what the project manager knows about project management.
• Performance—Refers to what the project manager is able to do or accomplish while applying his or her
project management knowledge.
• Personal—Refers to how the project manager behaves when performing the project or related activity.
Personal effectiveness encompasses attitudes, core personality characteristics, and leadership, which
provides the ability to guide the project team while achieving project objectives and balancing the project
constraints.

28
Q

What are the 11 interpersonal skills required by a project manager

A
  • Leadership,
  • Team building,
  • Motivation,
  • Communication,
  • Influencing,
  • Decision making,
  • Political and cultural awareness,
  • Negotiation,
  • Trust building,
  • Conflict management, and
  • Coaching.