Organisational Structures Flashcards

1
Q

What does organisational structure show?

A

It shows:
* Who has overall responsibility for the organisation
* The different levels of authority and responsibility
* Lines of communication and chain of command
* Span of control for different managers
* Different relationships that exist within the organisation
* Where work could be delegated to subordinates

Organisational structure is crucial for understanding how a business operates.

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2
Q

What is a decentralised organisational structure?

A

Decision making is delegated to departments and subordinates down the chain of command.

Associated with a flat structure.

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3
Q

What is one advantage of a decentralised structure?

A

May motivate staff.

Staff have greater knowledge and involvement in decision-making.

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4
Q

What is a potential disadvantage of a decentralised structure?

A

Can be harder to ensure consistency across the organisation.

May lead to poor decision making as branch managers may not be as experienced as senior managers.

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5
Q

Describe a tall (hierarchical) structure.

A

Has many layers of management with a long chain of command.

Often found in public sector organisations, e.g., schools.

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6
Q

In a tall structure, where is authority located?

A

Those with the least amount of authority are at the bottom, and those with the most are at the top.

Suits large organisations with many specialised departments.

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7
Q

What does downsizing involve?

A

Removing some activities from the organisation’s structure or merging two divisions together.

Some activities may be outsourced.

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8
Q

What is one advantage of downsizing?

A

Cuts costs of wages and rent.

A leaner and more efficient business is more competitive.

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9
Q

What is a disadvantage of downsizing?

A

Valuable skills and knowledge lost when redundancies are made.

Remaining staff may feel vulnerable and demotivated.

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10
Q

What characterizes a centralised structure?

A

Decision making and control is kept at the very top level (Senior management).

Associated with tall structures.

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11
Q

True or False: In a centralised structure, employees are consulted about decisions.

A

False.

Employees are not consulted about decisions.

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12
Q

What are some advantages of a tall structure?

A
  • Each member of staff knows their role and who to report to
  • Many levels mean more promotion opportunities
  • Narrow span of control allows for better planning and supervision

These advantages can lead to a more organized work environment.

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13
Q

What are some disadvantages of a tall structure?

A
  • Communication can be slow
  • The organisation can be slow to react to changes in the market
  • Narrow span of control puts pressure on managers

These disadvantages can hinder responsiveness and adaptability.

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14
Q

What is a flat structure?

A

Has fewer layers of management and a shorter chain of command.

Suits small to medium-sized organisations.

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15
Q

What is a matrix (task-based) structure?

A

Involves arranging an organisation into temporary project teams to carry out a particular task.

An employee will have two managers: one from their original department and one from the project team.

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16
Q

What is one advantage of a flat structure?

A

Information can be communicated quickly between levels.

This facilitates faster decision-making.

17
Q

What is a disadvantage of a flat structure?

A

Fewer promotion opportunities due to fewer levels.

This can lead to employee dissatisfaction.

18
Q

What is an entrepreneurial structure?

A

Typically found in small businesses where decisions are made quickly by the owner or a small group of managers.

Can demotivate employees as their decisions are rarely considered.

19
Q

What is one challenge of an entrepreneurial structure?

A

Workload issue for decision makers as responsibility for many tasks falls to them.

This can lead to burnout and inefficiency.