Methods of Market Research Flashcards

1
Q

Telephone survey

A

Researcher calls someone, usually a home phone and asks questions, this is good as a certain region can be targeted by phone number but most people aren’t willing to talk to them and find it annoying.

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2
Q

Hall test

A

A product is given to a customer to try for free and feedback is gathered, the feedback is good quality and relevant to do, it can take quite a while though.

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3
Q

Postal survey

A

Easy to target specific customers and a specific geographical region but most people think it’s trashy Dan throw it out

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4
Q

Online survey

A

Online surveys can be used to easily gather and analyse the information, access to the internet must be available.

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5
Q

What are the benefits of market research?

A

Helps to make more informed decisions when launching a new product or service, reduces the risk of developing an unsuccessful product

Market research helps businesses understand consumer behavior and enhance their reputation.

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6
Q

What is Quota Sampling?

A

Selected based on shared characteristics such as age, gender, or occupation

Interviewers must find individuals fitting these characteristics until a target is reached.

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7
Q

What is a key advantage of Quota Sampling?

A

Quick and easy due to pre-made group lists, can select customers reflecting the target market

This method can streamline the sampling process.

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8
Q

What is a disadvantage of Quota Sampling?

A

Exact sample from each group is not randomized, potential for researcher bias

It may also be time-consuming to find enough individuals with the correct characteristics.

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9
Q

What is market research?

A

Involves researching, analyzing, and recording market trends and data

It includes analyzing information that has already been gathered.

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10
Q

What are the two main types of market research?

A

Desk Research and Field Research

Each type has its own methods and purposes.

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11
Q

What is Random Sampling?

A

A method where participants are selected randomly without targeting a specific market segment

This can be done using a computer program or a list like a telephone book.

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12
Q

What is a key advantage of Random Sampling?

A

No bias shown by the researcher, saves time in selecting the sample

It ensures a more objective selection process.

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13
Q

What is a disadvantage of Random Sampling?

A

Sample may not reflect the target market, can be expensive and time-consuming

This occurs if many calls have to be made or if participants are unresponsive.

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14
Q

What is Sampling?

A

The process of creating a small unbiased group for testing or experimentation

It is crucial in field research to ensure representative results.

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15
Q

What is Desk Research?

A

Secondary information gathered for a different purpose

It is often used to save time and costs.

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16
Q

What is a key advantage of Desk Research?

A

Timely, cost-effective, and widely available

It allows businesses to gather information without extensive data collection.

17
Q

What is a disadvantage of Desk Research?

A

Not specifically gathered for the business, may be outdated or biased

The quality of secondary data can vary significantly.

18
Q

What is Field Research?

A

Primary information gathered for a specific purpose

It is typically more tailored to the business’s needs.

19
Q

What is a key advantage of Field Research?

A

Complete, timely, appropriate, and accurate

This method provides data specifically suited to the business’s objectives.

20
Q

What is a disadvantage of Field Research?

A

Expensive to collect and time-consuming

The costs and time requirements can limit the scope of research.

21
Q

Name two methods of Field Research.

A
  • Face to face interviews
  • Online surveys

Other methods include postal surveys, focus groups, hall tests, and observations.

22
Q

True or False: Market research enhances a business’s reputation by demonstrating they listen to customers.

A

True

This connection with customers can lead to increased loyalty and trust.